Buyer Newsletter 37

1.  New Online Registration Resource

IAA has created a new online buyer registration resource, packed with helpful information that will save you time and make the entire registration process simple. The new buyer registration web resource landing page will help you understand the secure online registration process, specify what you need to complete the process by buyer type (public vs. license business), and let you know what to expect once forms are submitted. Buyers can still contact the branches or the IAA Help Center for further assistance or questions.

2.  Bidding Eligibility Enhancement

We are making it easier for IAA buyers to understand their bidding eligibility status. Now when buyers visit our website they will clearly see their bidding status on every Vehicle Details page for units open for bidding. Bidding status will be available, even if you are not logged in. This enhancement is live on iaai.com desktop site now and will be available in the IAA Buyer Mobile App starting Friday, September 4th.

Four Color Codes

Each message will be color-coded based on the four scenarios below, so that each user can quickly understand their status and act accordingly.

• Green: You can bid
• Orange: You cannot bid
• Yellow: You can bid, but sales tax will apply
• White: You are not logged in

Example:

3.  We Offer Several Ways to Pay

IAA is always working to make paying for vehicles as convenient as possible. That is why we offer buyers seven (7) ways to pay. From I-Pay, to credit/debit cards, to cash, to cash equivalents, to wire transfers, to financing and IAA credit, we offer the flexibility you need. Starting soon, we will add PayPal to the list.

Learn more about How to Pay at IAA.

4.  US Holiday Schedule

IAA’s US Labor Day schedule is now available. All Monday, September 7, auctions will move to Tuesday, September 8. A majority of auctions with a preview originally scheduled for Monday, September 7, will move to Friday, September 4.

View the IAA Labor Day 2020 Holiday Schedule

5.  IAA Names New Chief Information Security Officer

Andrew Albrecht has been named IAA’s new Vice President and Chief Information Security Officer. He has extensive experience in advanced information security governance at well-known, multi-billion-dollar retailers. Albrecht will help provide enhanced protection of IAA’s intellectual property, while optimally securing IT and business resources.

6.  Branch Updates

All Northeast Region branch preview days are suspended until further notice. This includes branches located in the following states: CT, DE, MA, ME, NH, NY, NJ, PA, RI, VT, WV.

Beginning, August 31, the IAA Englishtown Branch will host weekly dual lane auctions.

Beginning, September 2, the ACE Carson Branch will host digital-only auctions. In-person bidding will not be permitted.