Buyer Newsletter

Global Vehicle Delivery with IAA Transport™

Buyer Newsletter 59

Published October 7, 2021 - Written by IAA, Inc.

3 min read


Select your vehicle delivery option directly at online checkout with IAA Transport™. Purchase flood-damaged vehicles from a new set of inventory from Hurricane Ida. Come see Rich Rebuilds unveil his latest project at The SEMA Show in Las Vegas. Plus, find out about a new Account Credit payment option.

Highlights in the Buyer Newsletter

IAA Transport: Convenient Vehicle Delivery

No more phone calls to set up deliveries of your purchased vehicles. IAA Transport’s fully digital process allows you to select your shipping options directly at online checkout, then track your delivery with real-time status updates. IAA Transport ships anywhere across the continental U.S. and to select international destinations. Learn more about IAA Transport and set up your next delivery. 

Watch IAA Transport video

Flood-Damaged Vehicles Available Now

IAA’s CAT team helped with the response to Hurricane Ida, adding thousands of flood-damaged cars, trucks, recreational vehicles and more to our vast inventory. These vehicles are located at IAA branches plus offsite locations and are being sold through scheduled digital auctions and our Time Auctions platform. Browse this flood-damaged inventory and begin bidding and buying.  

View Inventory

Rich Rebuilds at The SEMA Show 

Millions are waiting for the next Rich Rebuilds video on social media featuring one of the many IAA vehicles he’s restored. You can be one of 160,000+ attendees to watch him unveil his latest project exclusively at the IAA booth during The SEMA Show in Las Vegas! Rich will be at Booth 11347 on Tuesday, Nov. 2 and Thursday, Nov. 4 from 11 a.m.-1 p.m. and 2-4 p.m. Check out everything IAA has in store for SEMA and come visit us! 

Visit IAA at SEMA

NEW: Pay Online Using Account Credit

You can now pay for vehicles, storage fees, transportation costs, and more online using your available IAA account credit during the checkout process. Take control of how you use your account credit during payment. Simply add items to your cart, and use available account credit funds to pay using or the Buyer Mobile App. Learn more about paying online with your IAA account credit. 

Pay using account credit

Wire Transfer Process Update 

Wire transfers to Buyer Services will now be applied to your IAA account immediately as account credit, rather than automatically posted to your vehicle purchase, storage fees, etc. You will receive an instant notification when the funds are available, then complete your payment online using the account credit payment option. IAA will no longer manually process the payment to individual stock numbers. When it’s time to check out, log in and pay for your vehicles using the account credit option at checkout. Find out more about the new wire transfer process.

Wire transfer update 

Buyer Newsletter Voice Of The Customer

We listen to the feedback we receive from buyer surveys and use that information to improve products and services. Below is a highlight from your most recent responses. 

Branch Pickup

IAA branch staff works tirelessly so you can pick up your purchased vehicles easily without issues. We’re very happy to see almost universal positive feedback in our latest Voice of the Customer report, continuing a trend throughout 2021.

Browse our inventory to find your next vehicle, and your local IAA branch staff will ensure an efficient experience upon pickup.

View Inventory 

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