IAA’s 2021 Year in Review
Published December 23, 2021 - Written by IAA, Inc.
2 min read
As we near the end of 2021, IAA wants to thank you for your support. We look forward to sharing more exciting products and enhancements to make your experience even better in 2022. Have a happy holiday season!
2021 Year in Review
We worked hard throughout 2021 to make your IAA experience even better. There’s more to come in 2022. Watch our video recap of accomplishments over the last year.
Holiday Auction Schedules
In observance of the Christmas holiday December 24 and New Year’s holiday December 31, preview days and digital auctions will be rescheduled for some IAA branches. We have provided a Christmas auction schedule and a New Year’s auction schedule listing each branch that will be affected to help you make bidding and buying plans over the holidays. Please view the updated schedules and make the necessary arrangements.
Purchase Clear-Title Vehicles with IAA Buy Now™
IAA’s inventory features thousands of clear-title vehicles available for purchase at a set price! No need to bid against others through the auction process. With IAA Buy Now™, simply search for clear-title vehicles, find the one you need, and purchase it immediately with no waiting. Clear-title vehicles are going quickly, so be sure to find yours now.
We listen to the feedback we receive from buyer surveys and use that information to improve products and services. Below is a highlight from your most recent responses.
Digital Search — Mobile
We receive the highest volume of feedback regarding your experience searching for vehicles, with most responses being in reference to search functionality in IAA Buyer App. It’s exciting to know the positive experiences are increasing following our Vehicle Search updates earlier this year.
Learn more about the benefits of our mobile app, and if you haven’t already, download the IAA Buyer App for either iOS or Android.
IAA West Palm Beach in Florida, our newest branch, will host its first sale January 10, 2022. Please refer to the branch page for further updates and contact information.
We recently added an in-branch survey as part of our Customer Care Values initiative. This survey can be accessed through a QR code posted at each branch. Your feedback is vital! We would greatly appreciate it if you completed this survey the next time you visit an IAA branch.
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