Client News

Season’s Greetings and Here’s to a Great 2021!

Check Out Our Highlight Video of 2020’s Game-Changing Innovations

Published December 21, 2020 - Written by Steve Muscarello

2 min read


In 2021 IAA will continue increasing client returns, making it easy to do business, and reducing cycle times through industry-leading e-commerce technology. In the meantime, we highlight 2020’s game-changing innovations in a new video. 

Season’s Greetings!

Here we are at the end of a unique and interesting year. My hope is that you and your families are happy, healthy and safe. With all of its challenges—and there were many—2020 still offered up much to be thankful for and excited about. 

At IAA we continue pushing forward on our work to increase your returns, improve your ease of doing business, and reduce your cycle times. We’re passionate about achieving that through our industry-leading e-commerce technology and innovation, our real estate investments, strategic partnerships, and a host of other key initiatives.  

We made game-changing advancements in 2020 that directly impact your business. Here’s a great video recap of the year’s highlights. 

There’s so much IAA has on the horizon that we’ll be talking about in the weeks and months to come. Innovations and initiatives that will help take your organization to new levels of success, and a focused  commitment to exceptional customer service. But for now, I simply want to thank you for your business and wish you and your family a warm, happy holiday season and a healthy New Year! 

See you in 2021,


Steve Muscarello, Senior Vice President, Chief Commercial Officer, IAA 

Steve Muscarello, 
Senior Vice President, Chief Commercial Officer, IAA 

View IAA’s forward-looking statements