Contact Information
- Phone: 757-595-8493
- Fax: 757-595-8691
- Email: Mgr-Tidewater@iaai.com
- Manager: Christian Allen
- Buyer Services: 757-595-8493
Driving Directions
From Richmond, Virginia, take Interstate 64 to Exit 258B (17 North). Go six stoplights and turn left onto Production Drive. We are the last building on the left at the end of the road.
Working Hours
- Onsite Preview: Preview is held every Wednesday from 9:00 a.m. until 3:00 p.m. ET
- Office Hours: Mon - Fri 8am - 5pm (ET)
- Yard Hours: Mon - Fri 8am - 4:30pm (ET)
Auctions
Branch Notes
Every Thursday at 9:30 a.m. ET
Onsite Preview
Preview is held every Wednesday from 9:00 a.m. until 3:00 p.m. ET
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Mon - Fri 8am - 4:30pm (ET)
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00