Contact Information
- Phone: 757-539-0571
- Fax: 757-539-0573
- Email: Mgr-Suffolk@iaai.com
- Branch Manager: Albert Kurtyka
- Area Manager: Danielle Mannone
- Buyer Services: 757-539-0571
Driving Directions
Safety vest required at pick up From Richmond, take I-64 East toward Norfolk, at Exit 264, take ramp right for I-664 South toward Chesapeake/ Suffolk/ Downtown Newport News. At Exit 13A, take ramp right for US-58 West/ US-13 South/ US-460 West toward Suffolk. Take ramp right for US-460 BUS West/ US-58 BUS West/ US-13 BUS South toward Downtown Suffolk. Keep straight onto US-13 Branch/ US-58 Branch/ US-460 / Portsmouth Blvd. In .5 miles, turn back on US-13 N/ US-58 E/ US-460 E/ Portsmouth Blvd. Keep straight onto US-13 N/ US-58E/US-460E/ Portsmouth Blvd, arrive at 1389 Portsmouth Blvd, Suffolk, VA 23434. On right side. From NE North Carolina, take US-13 N/ US-17 N/ East, at Exit 215, take ramp right toward Ahoskie/Windsor, bear right onto US-13/ N King St., road name changes to US-13. Stay on US-13 into Virginia. Take ramp for US-13 North toward Emporia/ Norfolk. Take ramp right for USD-13 North/ US-58 East toward Norfolk. Turn right onto VA- 642 S/ Wilroy Rd. Turn left onto Suburban Dr. Turn left onto US-58 Branch/ US-460 E/ Portsmouth Blvd. Keep straight onto US-58/US-460E/ Portsmouth Blvd for approximately 2 miles, arrive at 1389 Portsmouth Blvd. On right side.
Working Hours
- Onsite Preview: Vehicle preview is available from 10 a.m. to 2 p.m. local time the day before the scheduled auction.
- Office Hours: Mon - Fri 8am - 5pm (ET)
- Yard Hours: Mon - Fri 8am - 4:30pm (ET)
Branch Notes
Every Tuesday at 9:30 a.m. ET
Onsite Preview
Vehicle preview is available from 10 a.m. to 2 p.m. local time the day before the scheduled auction.
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Mon - Fri 8am - 4:30pm (ET)
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
IAA loaders are not permitted to lift anything greater than 11,000 lbs. Transporters must have the correct equipment, the qualification to use the equipment and acknowledge they are solely responsible for loading these items.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00