September 24, 2021 Client News

IAA’s Ida CAT Response was Exceptional

Steve Muscarello provides an update on IAA’s rapid CAT response to Hurricane Ida, which slammed Louisiana, Mississippi, Pennsylvania, New Jersey and New York.

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Buyer Newsletter 59

In this issue: IAA Transport launch, CAT vehicles, Rich Rebuilds at SEMA, Account Credit payment, Wire transfer update, Voice of the Customer.

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Filter By:

Perspectives
The COVID-19 Pandemic’s Effect on the Salvage Market in Canada 

 The COVID-19 pandemic produced a perfect storm for vehicle sellers, leading to increased returns for Impact Auto Auctions’s sellers. 

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Buyer Newsletter
Global Vehicle Delivery with IAA Transport™

IAA Buyer Newsletter Issue 59. IAA Transport, CAT vehicles, Rich Rebuilds at SEMA, Account Credit payment, wire transfer update, Voice of the Customer.

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Industry Report
2020 Industry Report Mid-Year Update

Find out about the state of the automotive auction industry in our 2020 Mid-Year Update Industry Report

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Legislative Update
CO, CT, FL and RI Enact Auto Auction Industry Legislation

IAA presents the latest legislative news affecting our customers and the auto auction industry. 

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Legislative Update
New Bills Focus on VIN Inspections, Titles and More

IAA presents the latest legislative and regulatory news, spotlighting proposed bills on salvage, VIN, title, towing, and delinquent motor vehicle ad valorem tax.

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Industry Report
2019 Industry Report

Find out about the state of the automotive auction industry in our 2019 Industry Report.

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Legislative Update
CT, IL, ME, RI, and TX Introduce Industry Bills

IAA presents the latest legislative and regulatory news affecting our customers and the auto auction industry.

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Legislative Update
Latest Industry Bills Cover Re-Titling, Alternate Titles, Vehicle Taxes & More

IAA presents the latest legislative and regulatory news affecting our customers and the auto auction industry.

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Legislative Update
HI, KS, MN and NY Introduce Salvage Industry Bills

IAA presents the latest legislative and regulatory news affecting our customers and the auto auction industry.

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Industry Report
2020 IAA Industry Report

The 2020 IAA Industry Report is our industry exclusive deep dive into industry economics and trends.

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Legislative Update
Enacted IL, NC Industry Bills Going into Effect Soon

IAA presents the latest legislative news affecting our customers and the auto auction industry.

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Client News
IAA’s Ida CAT Response was Exceptional

The September IAA Client News covers IAA’s exceptional response to Hurricane Ida.

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Press Release
IAA Transport™ Launch Accelerates Vehicle Transportation Process 

IAA Transport is booked online at checkout and provides real-time delivery updates for visibility into vehicle movement, as well as the expected drop-off date. 

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Buyer Newsletter
Visit IAA at The SEMA Show

IAA Buyer Newsletter Issue 58. IAA at SEMA, NextGear Capital floor plan promotion, SMS Notifications, Voice of the Customer, Branch Updates.

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Press Release
IAA Adds New Colorado Branch and Relocates in South Carolina 

IAA’s new state-of-the-art branches in Colorado and South Carolina will support increased customer capacity needs in those areas. 

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Buyer Newsletter
Buyer Newsletter 39

In this issue: PayPal Launches. High-Vis Gear Required. IAA Local Tow Support Line. Branch Updates. 

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Buyer Newsletter
Buyer Newsletter 44

uyer Newsletter 44 – Holiday Giveaways Continues, Holiday Schedule, Branch Updates, and IAA Local Tow

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Buyer Newsletter
Rental Vehicle Inventory Available Daily

Read Issue 53 of the IAA Buyer Newsletter: Rental Vehicles, IAA Local Tow Giveaway Winner, Ways to Bid and Buy, Save Searches with Vehicle Search 

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Buyer Newsletter
Easily Add or Edit License and Documents on IAAI.com 

IAA Buyer Newsletter 55. License and Document Update Enhancement, AFC Floor Plan Promotion, Fourth of July schedule, Auto Tow, Voice of the Customer, Branch Updates

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Press Release
IAA Announces 2 New Branches and Expands in Critical Market 

IAA has broken ground on two new state-of-the-art branches in Maryland and New York and announced a branch expansion in the Long Island area.

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Press Release
IAA Names Susan Healy Executive Vice President and CFO

Susan Healy’s significant finance, strategy and Wall Street experience will help to drive sustainable growth and profitability at IAA.

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Press Release
IAA Breaks Ground on New Branches in Minnesota and Indiana 

IAA increases capacity to meet demand of growing Midwest market. Strategic property investments expand capabilities and amenities in Minneapolis and Indianapolis. 

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Buyer Newsletter
Save on Vehicle Financing with NextGear Capital

IAA Buyer Newsletter Issue 57. NextGear Capital floor plan promotion, mask requirements, Virginia sales tax resale certificate, IAA Timed Auctions™, IAA Buy Now™.

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Buyer Newsletter
New Branch Openings

IAA Buyer Newsletter Issue 56. SRG absolute sale, Virginia sales tax resale certificate form, mask guidelines and much more.

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IAA News & Events
COVID-19 Updates | Operations, Health and Safety

The well-being of our customers, partners and employees is the highest priority across IAA and our family of companies.

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Press Release
IAA Loan Payoff™ Enhanced with Lease Functionality 

IAA Loan Payoff now connects insurance companies to lenders to pay off both loans and leases on total loss vehicles.

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Client News
Sustainability a Critical Action for IAA and Our Provider Partners

The new Client News takes a deep dive into sustainability, which has been IAA’s core mission & purpose for nearly 40 years. Get IAA’s new Sustainability Report

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Client News
IAA CAT Team’s GETS/WPS Access a Game-Changer

Client News looks at the IAA CAT Team’s access to GETS/WPS, as well as its regime of exercises and conferences to develop its industry-leading best practices.

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Press Release
IAA Announces New Payment Option for UK Buyers 

Payit is a fast and secure digital payment solution integrated within IAA’s payment system, saving buyers time by processing payments quickly and efficiently.  

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Legislative Update
IAA Looks at Pending, Enacted Industry Legislation from CO, CT, FL, IL & TX

IAA looks at auto auction industry legislation covering electronic titling, eSigning, vehicle record access, and more from CO, CT, FL, IL & TX.

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Press Release
IAA Welcomes New Official Partner in the United Arab Emirates

Marhaba Cars Auction leverages IAA AuctionNow™ bidding platform to operate its auctions and is an official IAA partner operating an Auction Center in Sharjah, UAE.

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Press Release
IAA Acquires Auto Exchange 

IAA will leverage Auto Exchange’s existing assets to expand its presence in New Jersey and further serve the growing needs of clients in the growing market. 

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Press Release
IAA Expands Global Market Alliance Network in Nigeria 

Boacon Autos will operate an IAA Auction Center in Lagos, Nigeria, and provide local assistance for buyers to purchase IAA vehicles from the United States. 

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Canada Client News
Reducing Cycle Times and Cutting Costs with Additional Services

Engine Starts, Key Image help buyers assess vehicles. Centralized Releasing Unit, Towing & Storage Resolution reduce cycle times and cut costs for Impact customers.

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Press Release
IAA and Dealertrack Bring Strategic Electronic Registration and Title Partnership to Ohio

Strategic agreement between IAA and Dealertrack facilitates the digital transfer of total loss titles and provides electronic registration in Ohio.

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Buyer Newsletter
Buyer Newsletter 12

Learn about updates to your branch’s auction schedule, check out a heartwarming story from IAA Seattle and get more information on search functionality updates.

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Buyer Newsletter
SRG, IAA Form Exclusive Partnership

IAA Buyer Newsletter Issue 49. SRG Absolute Sale, Detroit ABG transportation promo, login process, IAA Key Image™, Voice of the Customer, IAA branch updates. 

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Catastrophe Response
IAA’s Response Strategy Leads to Success During Busy 2020 Catastrophe Season

IAA provides best in class service during the historic 2020 CAT season.

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Buyer Newsletter
Improving Your IAA Experience

Buyer Newsletter 47 – Login Process Update, Virtual Lane Sale, Voice of the Customer, Introducing IAA Interact- IAA 360 View and IAA Branch Updates

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Client News
More Innovation on Tap for Remarketers in 2021

IAA’s SVP and Chief Commercial Officer Steve Muscarello expands on the innovations and industry-leading tech aimed at helping remarketers succeed.

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Buyer Newsletter
New Vehicle Search – The Power is in Your Hands

IAA Buyer Newsletter Issue 48. Vehicle Search enhancements, login process, IAA Ambassador Corey Lewis, IAA Engine Starts™, Voice of the Customer, branch updates.

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Client News
IAA Interact™ Builds Trust, Encourages More Bids and Drives Returns

IAA’s SVP and Chief Commercial Officer Steve Muscarello looks at how the Interact platform, global marketing efforts, encourage bidding and greater returns.

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Buyer Newsletter
Buyer Newsletter 43

Buyer Newsletter 43 – Cyber Week Deal, Membership Auto-Renewal, Branch Updates, and Additional State Licensing Requirements

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Client News
IAA Completes 4-Part CAT Response Strategy Brief Series

Steve Muscarello, SVP and Chief Commercial Officer at IAA, highlights the completion of our CAT Brief Series, DDI’s new office, and Impacts shift to AuctionNow.

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Client News
Nothing in the Industry Compares to IAA Loan Payoff™

IAA’s SVP and Chief Commercial Officer Steve Muscarello explains why IAA Loan Payoff™ saves providers significant cycle time.

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Buyer Newsletter
Celebrating 50 Issues

CEO Action for Diversity and Inclusion™, IAA Local Tow™, IAA Kansas City East, IAA Interact™ High-Resolution Images, Voice of the Customer, IAA branch updates.  

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Client News
Innovation to Drive More Game-Changing Results in 2021

IAA’s SVP and Chief Commercial Officer Steve Muscarello looks forward to IAA’s 2021 game-changing innovations and initiatives.

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Client News
CAT Season is Just Around the Corner – And IAA is Prepared

IAA’s client newsletter discusses CAT Season beginning and how IAA is making sure they’re prepared to respond.

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Buyer Newsletter
Stay Alert with SMS text notifications

IAA Buyer Newsletter Issue 52. Local Tow Buyer Giveaway, SMS Text Notifications, Virtual Lane, CAROMOTO Partnership, Hollander, Voice of the Customer

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Client News
IAA Partnership with MarketConnect a Win for Remarketers

Guest author John Mathiowetz, Vice President, Commercial Sales at IAA, spotlights remarketing news from industry and IAA sources. 

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Buyer Newsletter
Buy More, Earn More During Our Rental Vehicle Promotion

IAA Buyer Newsletter Issue 54. Rental Vehicle Promotion, Request Vehicle Inspections, Memorial Day Schedule, Voice of the Customer, Branch Updates.

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Client News
Flexibility Vital to Helping Our Remarketing Partners Succeed

IAA’s SVP and Chief Commercial Officer Steve Muscarello discusses the innovations and industry-leading tech that are helping remarketers.

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Buyer Newsletter
Buyer Newsletter 27

IAA recently enhanced our powerful IAA AuctionNow™ digital auction platform with an exciting new tool called IAA Manage Offers™

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Buyer Newsletter
Buyer Newsletter 28

In this issue: Managing Titles & Sales Documents, Remarketing Vehicles, New Tool: IAA Manage Offers™, Branch & Digital Updates

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Buyer Newsletter
IAA Local Tow™ $1,000 Giveaway

IAA Buyer Newsletter Issue 51. IAA Local Tow Giveaway, Vehicle Inspections, Additional State Licensing Requirements, Women’s History Month, ChromeData. 

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Client News
IAA Virtual Lane™ Adding Third Aggregator Marketplace

IAA’s SVP and Chief Commercial Officer Steve Muscarello discusses efforts to help remarketing partners, including a new marketplace to IAA Virtual Lane™.

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Client News
Leveraging Technology to Sell a Wide Variety of Vehicles

IAA’s SVP and Chief Commercial Officer Steve Muscarello looks at how IAA leverages technology to sell a wide range of vehicle types for our business customers.

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Client News
2020 IAA Industry Report Available Now

IAA’s SVP and Chief Commercial Officer Steve Muscarello unveils the new 2020 IAA Industry Report, which includes economic insights on 2020 and beyond.

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Canada Client News
Impact’s Commitment to Innovation and Expansion

Impact Auto Auctions Client Newsletter. Eastern Canada expansion, Impact Interact merchandising platform, SpinCar Feature Tour, IAA Annual Report.

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Client News
Buyer Development Efforts Driving Seller Returns

IAA’s SVP and Chief Commercial Officer Steve Muscarello spells out how buyer development efforts are driving seller returns.

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Buyer Newsletter
Buyer Newsletter 42

IAA is expanding in CO, FL and NJ markets, 4 IAA branches make Auto Remarketing’s Best Auctions to Work For list & our Thanksgiving schedule

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Client News
DDI Delivers Title-Related Efficiencies, Cost Reduction

IAA’s SVP and Chief Commercial Officer Steve Muscarello puts IAA subsidiary DDI Technology in the spotlight.

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Client News
New Perspectives on COVID and Insurance Industry’s Digital Transformation

Steve Muscarello, SVP and Chief Commercial Officer at IAA, looks at how COVID has sped up the insurance industry’s digital transformation.

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Client News
Season’s Greetings and Here’s to a Great 2021!

IAA’s SVP and Chief Commercial Officer Steve Muscarello unveils a new 2020 innovation highlight video and looks forward to 2021.

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Buyer Newsletter
Buyer Newsletter 30

In this issue: Enhanced Payment Options, 100+ JPMorgan Chase Units, IAA Interact™, Holiday Schedule, and much more.

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Client News
Our Strategic Approach to Real Estate Pays Off in 2020

IAA’s SVP and Chief Commercial Officer Steve Muscarello unveils a new 2020 real estate recap video and what’s next in 2021.

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Buyer Newsletter
Welcome 2021

Buyer Newsletter 46 – Odometer Disclosure Change, Exclusive Nationwide Vendor, Login Process Update, Voice of Customer, Introducing IAA Interact and Branch Updates

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Podcast
Impact Auto’ Blair Earle featured on Collision Repair Magazine’s Industry Insider Podcast 

Impact Auto Auctions, a subsidiary of IAA, Inc., was featured on Collision Repair Magazine Podcast discussing their digital marketplace and Interact platform. 

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Press Release
IAA Names Peg Burr as SVP of Product Management

Peg Burr’s extensive experience will help align IAA’s innovation-focused culture with its growing portfolio of products and services.  

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Legislative Update
New Industry Bills Look at eTitling, Used Parts, & Owner Consent

IAA presents the latest legislative and regulatory news affecting our customers and the auto auction industry.

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Buyer Newsletter
Buyer Newsletter 3

In the latest IAA Buyer Newsletter we break down updates to the Auctions List page, IAA Timed Auctions Buy Now Offer and more.

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Buyer Newsletter
Buyer Newsletter 2

In the second edition of the buyer newsletter, we discuss the latest updates, including a new dashboard update that's all about simplicity.

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Press Release
IAA Appoints Mark Bishop as UK Transport Manager 

Mark Bishop will lead IAA’s effort to provide best-in-class transport services to UK customers.  

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Press Release
Impact Auto Auctions Introduces New Engine Starts™ and Key Image™ Merchandising Tools

Impact Auto Auctions expands Interact™ merchandising platform with Engine Starts™ and Key Image™ features to helping buyers research and bid with confidence. 

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Press Release
IAA Delivery Service™ Expands in UK 

This delivery service expansion leverages IAA’s vehicle transporter fleet and enables vehicle delivery to buyers anywhere on the UK mainland. 

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Press Release
IAA Expands Hixon Branch in UK

IAA, Inc. announces the expansion of its Hixon site in the UK by more than 30% to accommodate strong customer demand and inventory needs in English midlands. 

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Press Release
IAA Expands Global Market Alliance Network into Moldova 

IAA, Inc. expands global Market Alliance network with CAROMOTO in Moldova, helping buyers successfully navigate process of purchasing vehicles from the U.S. 

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Press Release
IAA Relocates Fort Myers Branch 

IAA is relocating its Fort Myers branch, creating more convenience and efficiency with increased capacity for catastrophic events in Florida’s market. 

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Podcast
Dan Oscarson featured on Wisco Weekly Podcast 

Dan Oscarson, IAA Vice President of Global Buyer Development is featured on Wisco Weekly podcast discussing the company’s global buyer network strategy. 

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Podcast
CEO John Kett featured on Dragon Spears’ Innovation and Digital Enterprise Podcast 

IAA CEO John Kett was featured on Dragon Spears’ Innovation and Digital Enterprise Podcast to discuss how IAA's global business disrupt the industry. 

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Press Release
Impact Auto Auctions Relocates St. John’s Branch 

Impact Auto Auctions, an IAA company, is relocating its St. John’s branch to meet the growing needs of clients in the Newfoundland and Labrador market. 

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Press Release
SkillsUSA Elects IAA’s Kett to National Board

SkillsUSA Elects IAA’s Kett to National Board

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Press Release
IAA Expands in Indiana, Kansas, Utah, Minnesota, Virginia, and Alabama

IAA Expands in Indiana, Kansas, Utah, Minnesota, Virginia, and Alabama

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Press Release
IAA Announces New Kansas City East Location 

New IAA Kansas City East location doubles capacity in the growing Midwest market 

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Press Release
IAA Enhances Merchandising Capabilities in the UK with Engine Starts™ and Key Image™ 

Engine Starts and Key Image part of IAA Interact platform enhance buyers’ digital auction experience in the UK

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Press Release
DDI Technology Announces Entry into Michigan Electronic Lien and Title Market 

DDI Technology continues to expand their footprint nationally and are now offering ELT services via Premier eTitleLien®  to Michigan based lenders.

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Press Release
IAA Signs CEO Action for Diversity and Inclusion™ Pledge 

IAA CEO and President John Kett signed the CEO Action for Diversity and Inclusion™ Pledge making company first in salvage industry to join coalition. 

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Press Release
IAA Launches AuctionNow™ in UK 

IAA introduces patented AuctionNow technology to streamline and enhance buyer experience. 

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Press Release
DDI Technology Announces Expansion into Indiana State Electronic Vehicle Title and Registration Market

DDI Technology’s Premier EVR™ is secure, web-based software for IN dealers to digitally submit vehicle registrations, title applications direct to IN BMV. 

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Buyer Newsletter
Buyer Newsletter 45

Buyer Newsletter 45 – IAA’s Year in Review. A Look Back in 2020.

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Press Release
IAA Expands in Two Key Markets

IAA announces increased capacity of its IAA High Desert branch located in Hesperia, California and the overall Boston, Massachusetts market

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Press Release
IAA Expands Vehicle Transporter Fleet in the UK 

IAA investments in UK market expand capacity to service the market and demonstrate the company’s commitment to being an agile, technology-focused salvage provider.

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Press Release
IAA Launches 360 View™ in Partnership with SpinCar®

Industry-first technology improves vehicle merchandising and drives higher selling prices.

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Press Release
Impact Auto Auctions Launches SpinCar® Feature Tour®

IAA’s merchandising innovation and technology expanded in Canada with SpinCar® Feature Tour® 

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Buyer Newsletter 29
Buyer Newsletter
Buyer Newsletter 29

In this issue: SMS Text Notifications, Exporting of NY Titled Vehicles, Transportation Services, License Expiration Extensions and Rental Vehicles from Enterprise.

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Buyer Newsletter
Buyer Newsletter 32

In this issue: IAA Dream Rides™, Motorcycle Engine Videos, and Summer Promotions

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Buyer Newsletter
Buyer Newsletter 33

In this issue: IAA UK, Hail & Flood Vehicles in Canada, Holiday Schedule, and Tech Updates

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Client News
IAA Branches in the Spotlight

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights IAA’s top-ranked branches.

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Press Release
DDI Technology Expands into Minnesota Electronic Vehicle Title and Registration Market 

EVTR, Premier EVR™, Electronic Vehicle Title and Registration, MNDRIVE, Minnesota, DMS integration 

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Perspectives
COVID-19 Speeds Up Insurance Industry’s Digital Transformation

Maju Abraham, SVP and Chief Information Officer at IAA, looks at how COVID-19 has sped up the insurance industry’s digital transformation.

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Buyer Newsletter
Buyer Newsletter 41

Upcoming Rental Rides & Virtual Lane Auctions, IAA’s New Patent, Updating Your Time Zone on IAAI.com, and Branch Updates.

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Press Release
IAA Announces Interact Merchandising Platform in the U.S.

Industry-Leading Ecommerce Strategy Drives Increased Bidding and Buying

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Press Release
IAA Names Andrew Albrecht as Chief Information Security Officer

Andrew Albrecht Named Chief Information Security Officer at IAA

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Press Release
DDI Technology Announces Office Move to Accommodate Accelerated Growth 

DDI Technology moves into new 16,500 square foot office space

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Press Release
Impact Auto Auctions Leverages Global IAA AuctionNow™ Platform to Accelerate Shift to Digital

Impact Auto Auctions, an IAA company, transforms its global marketplace to a completely digital experience

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Press Release
IAA Maintains Better Business Bureau A+ Rating

IAA again receives A+ Rating from Better Business Bureau

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IAA Announces Five Branch Relocations and Expansions
Press Release
IAA Announces Five Branch Relocations and Expansions

Represents a Threefold Total Capacity Increase across Key U.S. Markets

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Press Release
Impact Auto Auctions Announces New Centralized Services Call Centre Supporting Canadian Insurance Clients  

Impact Auto Auctions supports Canadian insurance clients with new Centralized Services Call Centre 

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Press Release
IAA Announces New Los Angeles South Branch  

IAA expands California market to 15 locations by adding LA South branch  

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Press Release
IAA Awarded Patent for Automation of Tower Dispatch Process 

Patent awarded to IAA for automation of tower dispatch process 

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Client News
New Patents, Branches and Technology Help IAA Outpace the Industry

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights remarketing news from industry and IAA sources. 

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Press Release
IAA Breaks Ground to Expand in Three Key U.S. Markets   

IAA breaks ground to expand facility footprint in Colorado, Florida and New Jersey 

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Legislative Update
Legislative Update | October 2020

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Press Release
IAA Completes Separation from KAR Auction Services

IAA Completes Separation from KAR Auction Services

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Client News
IAA’s Technology Superiority Delivers Results to Our Customers Every Day

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights IAA’s technology superiority.

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Press Release
IAA Expands Branch Locations in Baltimore, MD and Culpeper, VA

IAA Expands Baltimore and Culpeper Locations Adding Inventory Capacity 

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Press Release
IAA Announces UK Launch of 360 View™

IAA 360 View now available in the UK  

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Press Release
IAA Relocates and Expands its St. Louis Branch 

IAA St. Louis East Branch Relocates and Expands Inventory Capacity 

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COVID-19 Driving Increase in Negative Equity Vehicles
Perspectives
COVID-19 Driving Increase in Negative Equity Vehicles

A Growing Challenge with Negative Equity

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Press Release
IAA Awarded Patent for System and Method of Auction Management 

IAA AuctionNow™ Awarded US Patent 

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Client News
Leading with Technology, IAA is Outpacing the Industry

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights IAA’s industry-leading returns and the release of its Industry Report: Mid-Year Update.

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Press Release
IAA Enhances CSAToday® with Integration of Interact™ Merchandising Platform Data

IAA announces the enhancement of its vehicle management system, CSAToday, with the integration of data from its recently announced Interact merchandising platform.

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OnTrack
Customer Experience in the Digital Age

In OnTrack Volume 4, we discuss keeping up in the digital age, our buyers abroad, and how we can positively influence their experience with us.

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Buyer Newsletter
Buyer Newsletter 40

n this issue: IAA LA South Branch Opens. IAA Anaheim Goes All-Digital. IAA Scores New Patent. Branch Updates. Manage Offers™

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Press Release
IAA’s Loan Payoff Enhanced with Dealertrack Payoff Quote

New Loan Payoff Feature Supports Digital Claims, Gives Immediate Payoff Amounts, and Accelerates Claim Cycle Time

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Charity Views
Great Ways To Accelerate Your Vehicle Donation Program

Learn about some great ways to promote your vehicle donation program.

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Press Release
National Kidney Foundation Receives Ongoing Sponsorship from IAA

IAA continues to support the National Kidney Foundation

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Press Release
IAA Partners with PayPal® as Payment Option for Vehicle Purchases and Registration

IAA adds PayPal to give global buyers greater purchasing power and flexibility

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Client News
IAA Honors our 40Under40 Recipients

Steve Muscarello, our SVP and Chief Commercial Officer, introduces a new client newsletter geared towards our remarketing customers.

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Buyer Newsletter
Buyer Newsletter 15

Learn about important security enhancements to IAA’s websites and IAA’s separation from KAR. It’s all in Buyer Newsletter 15

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Buyer Newsletter
Buyer Newsletter 16

Buyer Newsletter: August 15, 2019

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Buyer Newsletter
Buyer Newsletter 17

Buyer Newsletter 17

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Buyer Newsletter
Buyer Newsletter 18

Get our SEMA save-the-date, find out how to get the pick-up status of any vehicle without calling an IAA branch and more in Buyer Newsletter 18

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Buyer Newsletter
Buyer Newsletter 19

Exciting upcoming events, updates to the website and Buyer App and much more –you’ll find it all in Buyer Newsletter 19.Pub Summary

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Buyer Newsletter
Buyer Newsletter 20

Learn about the latest features like a new key image and our special SEMA guest in Buyer Newsletter 20.

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Buyer Newsletter
Buyer Newsletter 21

Title status improvements, holiday schedules and inventory updates – it’s all here in Buyer Newsletter 21. We also have a special Veteran’s Day promotion.

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Buyer Newsletter
Buyer Newsletter 22

Buyer Newsletter 22 is your guide to our holiday schedule, SEMA recap, EHI award and much more.

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Buyer Newsletter
Buyer Newsletter 23

Valuable new tools have been added to IAA AuctionNow™ and Fast Search. Plus, plan your purchasing around the holidays with our updated holiday auction schedules.

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Buyer Newsletter
Buyer Newsletter 24

See the IAA 2019 Year in Review. A new look and more features are coming to the IAA Buyer Newsletter. What would you like to see in future issues? Tell us.

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Buyer Newsletter
Buyer Newsletter 38

PayPal Coming Soon, Large Fleet & Off-lease Vehicle Sale, IAA Help Center Replaces cservice@iaai.com, Rich Rebuilds a Great Resource, and Dream Rides Sale Sept. 14.

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Buyer Newsletter
Buyer Newsletter 37

In this issue: New Online Registration Resource, Bidding Eligibility Status Message, How to Pay, and IAA’s US Labor Day Schedule.

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Catastrophe Response
IAA's Catastrophe Response Strategy Brief: Vehicle Merchandising

In a 4-part series, IAA looks at the key components that make up our catastrophe response strategy.

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Client News
IAA CAT Team Jumps Into Action with Hurricane Laura

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights our CAT Response Team efforts after Hurricane Laura.

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Charity Views
Storytelling and How it Can Impact Charitable Giving

Tell the story of how charitable donations can truly impact your non-profit organization.

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Buyer Newsletter
Buyer Newsletter 34

In this issue: IAA Dream Rides Launch, IAA UK Buyer Portal, BBB A+ Rating, and COVID Updates.

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Buyer Newsletter
Buyer Newsletter 35

In this issue: New Exclusive Auctions, New IAA Help Section Coming Soon, Two New Local Tow Features, Branch Updates, Chrome Data, Transporter Driver Protection.

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Buyer Newsletter
Buyer Newsletter 36

In this issue: PayPal Coming Soon, New Exclusive Auction – IAA Virtual Lanes offered via IAA Buy Now™ and read some of our top articles in the New IAA Help Center.

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IAA News & Events
IAA Exhibits at 2019 SEMA Show

IAA Exhibits at 2019 SEMA Show

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Press Release
IAA UK Announces Sales and Marketing Leadership Addition

IAA’s UK-based business unit has added a new member to its leadership team

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Legislative Update
Regulatory Update | August 2020

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Press Release
IAA Enhances Efficiencies with Transportation Management System Investment in the United Kingdom

IAA announces new Transportation Monitoring System (TMS) in the UK

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Press Release
IAA Names Tim O’Day Chief Operating Officer

IAA Names Tim O’Day Chief Operating Officer

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Press Release
IAA Buyer Portal™ Launches in the UK

IAA’S UK has completed the roll-out of IAA Buyer Portal, a new exclusive digital auction site offering buyers an enhanced research, bidding & buying experience.

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Press Release
Impact Auto Auctions Announces Launch of Impact 360 View™

Offering Provides More Accurate Visuals and Improved Merchandising of Assets

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Press Release
IAA Announces Exclusive Agreement with NASCAR Further Expanding Capacity for Catastrophe Services

Agreement Brings IAA Total Catastrophe Capacity to Over 4,000 Acres, Representing the Industry’s Most Expansive Catastrophe Footprint

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Press Release
IAA Launches Seller Portal™ and VISion™ Salvage Management in the UK

New Technology Platform Provides Automation and Reduces Cycle Time

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Press Release
DDI Technology Partners with the Indiana Bankers Association

DDI is now a preferred service provider for ELT.

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Press Release
North Carolina To Allow Digital Processing of Total Loss Titles

North Carolina amended its laws per the transfer of salvage vehicles removing notary requirements, permitting electronic signatures & allowing access to DMV systems

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Client News
Time to Celebrate National Auto Auction Week

Steve Muscarello, SVP and Chief Commercial Officer at IAA, celebrates National Auto Auction Week.

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Client News
Introducing Our First Remarketing Edition

Steve Muscarello, our SVP and Chief Commercial Officer, introduces a new client newsletter geared towards our remarketing customers.

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Press Release
IAA Expands McAllen TX Branch

IAA Expands McAllen TX Branch

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Press Release
IAA Adds Over 40 Acres in Georgia

IAA Adds Over 40 Acres in Georgia

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Press Release
IAA Expands Inventory Capacity of Davenport Branch

This investment in IAA Davenport increases the branch’s inventory space by more than 20 percent.

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Press Release
IAA Expands Phoenix Branch

IAA Expands Phoenix Branch

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Press Release
Insurance Auto Auctions Increases Presence In Virginia

Insurance Auto Auctions Increases Presence In Virginia

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Press Release
IAA Launches Newly Enhanced Vehicle Details Page

IAA Launches Newly Enhanced Vehicle Details Page

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Press Release
IAA Announces November 2017 Opening of New Fort Worth Branch

IAA Announces November 2017 Opening of New Fort Worth Branch

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Press Release
IAA Announces Grand Opening of Des Moines Facility

IAA Announces Grand Opening of Des Moines Facility

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Press Release
IAA Opens Branch in Casper, Wyoming and Becomes the Only Salvage Auto Auction with Locations in all 50 States

IAA Opens Branch in Casper, Wyoming and Becomes the Only Salvage Auto Auction with Locations in all 50 States

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Press Release
IAA Expands Over 500 Acres in Preparation for Severe Weather Season

IAA Expands Over 500 Acres in Preparation for Severe Weather Season

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Press Release
IAA Launches AuctionNow™ in the U.S.

The proprietary online vehicle auction platform significantly improves the buyer experience.

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Press Release
IAA Opens Third Branch in Houston Metro Area

IAA Opens Third Branch in Houston Metro Area

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Press Release
IAA Expands Indianapolis Branch

The expansion supports increased customer demand in the state.

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Press Release
Impact Auto Auctions Opens Canada’s Largest Auto Salvage Auction in Edmonton

Impact Auto Auctions Opens Canada’s Largest Auto Salvage Auction in Edmonton

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Press Release
IAA Receives Prestigious IDG’s CIO 100 Award

IAA Receives Prestigious IDG’s CIO 100 Award

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Press Release
IAA Launches Ignite Auction Channel Brand with Grand Opening of its New Location in Portage Wisconsin

IAA Launches Ignite Auction Channel Brand with Grand Opening of its New Location in Portage Wisconsin

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Press Release
IAA Announces First Quarter 2018 Opening of New Seattle Branch

IAA Announces First Quarter 2018 Opening of New Seattle Branch

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Press Release
IAA Opens New State-of-the-Art Facility in Wichita

IAA Opens New State-of-the-Art Facility in Wichita

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Press Release
IAA Announces Opening of New Flint Branch

IAA Announces Opening of New Flint Branch

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Press Release
IAA Adds Tampa North Branch

IAA Adds Tampa North Branch

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Press Release
IAA Announces Board of Directors

IAA Announces Board of Directors

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Press Release
IAA Makes Strategic Investments in Expansions at Key Locations

IAA Makes Strategic Investments in Expansions at Key Locations

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Press Release
IAA Launches Comprehensive Fast Search Tool

IAA Launches Comprehensive Fast Search Tool

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Press Release
IAA Names Vance Johnston as Chief Financial Officer

IAA Names Vance Johnston as Chief Financial Officer

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Press Release
IAA Marks Houston South Facility with Grand Opening Event

IAA Marks Houston South Facility with Grand Opening Event

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Press Release
IAA Acquires DDI Technology

IAA Acquires DDI Technology

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Press Release
Impact Auto Auctions Enhances Industry-Leading Online Auction Platform

Impact Auto Auctions Enhances Industry-Leading Online Auction Platform

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Press Release
IAA Expands Fontana Branch

IAA Expands Fontana Branch

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Press Release
IAA Expands Launch of Industry-First Mobile App to Accelerate Catastrophe Response in the Carolinas and Virginia

IAA Expands Launch of Industry-First Mobile App to Accelerate Catastrophe Response in the Carolinas and Virginia

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Press Release
IAA Invests in Innovation Hub at 1871 — North America’s Largest Tech Accelerator Center

IAA Invests in Innovation Hub at 1871 — North America’s Largest Tech Accelerator Center

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Press Release
IAA Marks New Fort Worth North Facility with Grand Opening Event

IAA Marks New Fort Worth North Facility with Grand Opening Event

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Press Release
IAA Launches Buyer App For Apple Watch™

IAA Launches Buyer App For Apple Watch

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Press Release
IAA Announces Relocation of Jackson, Mississippi Branch and Expansion of Grenada, Mississippi Branch

IAA Announces Relocation of Jackson, Mississippi Branch and Expansion of Grenada, Mississippi Branch

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Press Release
Insurance Auto Auctions Opens Chicago North Location

Insurance Auto Auctions Opens Chicago North Location

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Press Release
IAA Relocates and Expands Jacksonville Branch

IAA Relocates and Expands Jacksonville Branch

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Press Release
IAA Continues Growth with Opening of Fourth Location in South Carolina

IAA Continues Growth with Opening of Fourth Location in South Carolina

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Press Release
Insurance Auto Auctions Increases Presence In Austin

Insurance Auto Auctions Increases Presence In Austin

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Press Release
IAA Announces Leadership Addition

IAA Announces Leadership Addition

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Press Release
IAA Launches Mobile Vehicle Assignment for Android

IAA Launches Mobile Vehicle Assignment for Android

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Press Release
IAA Extends North American Presence with Strategic Branch Expansions

IAA Extends North American Presence with Strategic Branch Expansions

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Press Release
IAA’s Mark Helvenston Appointed to Board of Trustees for Collision Repair Education Foundation

IAA’s Mark Helvenston Appointed to Board of Trustees for Collision Repair Education Foundation

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Press Release
Impact Auto Auctions Creates Seamless Financing and Buying Experience with Integration of AFC Financing

Impact Auto Auctions Creates Seamless Financing and Buying Experience with Integration of AFC Financing

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Press Release
IAA Announces Grand Opening of New Portland Area Branch

IAA Announces Grand Opening of New Portland Area Branch

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Press Release
IAA Opens Templeton Facility

IAA Templeton Represents Eighth Branch Within a 100-mile Radius of Boston

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Press Release
IAA Marks New Lexington Facility with Grand Opening Event

IAA Lexington is the fourth branch in the state and will help accommodate increased customer capacity demands.

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Press Release
Insurance Auto Auctions Adds to Presence in the Northeast

Insurance Auto Auctions Adds to Presence in the Northeast

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Press Release
IAA, Inc. Announces Second Quarter Fiscal 2019 Earnings Conference Call

IAA, Inc. Announces Second Quarter Fiscal 2019 Earnings Conference Call

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Press Release
Insurance Auto Auctions Announces Grand Opening of a New Rochester Area Location

Insurance Auto Auctions Announces Grand Opening of a New Rochester Area Location

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Press Release
Global Auction Buyers Appreciate IAA’s New Registration Site

Global Auction Buyers Appreciate IAA’s New Registration Site

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Press Release
Insurance Auto Auctions Expands Ohio Branches

Insurance Auto Auctions Expands Ohio Branches

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Press Release
IAA and Snapsheet Announce Partnership to Automate the Total Loss Process and Reduce Claims Cycle Time

The partnership is the industry’s first full integration of total loss claims processing and salvage management technology.

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Press Release
KAR Business Units Support Progressive’s Annual Keys to Progress® Event Honoring America’s Veterans

KAR Auction Services, Inc. has teamed up with Progressive in support of its fifth annual Keys to Progress® event.

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Press Release
Dealertrack and IAA Combine Industry Leading Solutions to Help Expedite the Total Loss Settlement and Lien Payoff Process Digitally

The new strategic partnership brings Dealertrack Accelerated Title to the total loss market.

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Press Release
Impact Auto Auctions Acquires Sudbury Auto Auction Ltd.

Impact Auto Auctions Acquires Sudbury Auto Auction Ltd.

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Press Release
Impact Auto Auctions Expands Branch in London, Ontario

Impact Auto Auctions Expands Branch in London, Ontario

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Press Release
Impact Auto Auctions Launches Mobile App for Improved Search and Bid

Impact Auto Auctions Launches Mobile App for Improved Search and Bid

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Press Release
Insurance Auto Auctions Opens Shady Spring Location

Insurance Auto Auctions Opens Shady Spring Location

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Press Release
IAA Launches New Interchange Part Number Search Capability

IAA Launches New Interchange Part Number Search Capability

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Press Release
IAA Expands Pulaski Branch

IAA Expands Pulaski Branch

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Press Release
Insurance Auto Auctions Launches Total Loss Solutions

Insurance Auto Auctions Launches Total Loss Solutions

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Press Release
Insurance Auto Auctions Expands Presence in the Baltimore Area

Insurance Auto Auctions Expands Presence in the Baltimore Area

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Press Release
KAR Auction Services Receives 2015 Digital Edge 25 Award

KAR Auction Services Receives 2015 Digital Edge 25 Award

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Press Release
KAR Auction Services Announces Expansion into United Kingdom

KAR Auction Services Announces Expansion into United Kingdom

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Press Release
Insurance Auto Auctions Launches MyVehicleClaim.com

Insurance Auto Auctions Launches MyVehicleClaim.com

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Press Release
KAR Auction Services Launches Volunteer Program In Honor Of Leap Year

KAR Auction Services Launches Volunteer Program In Honor Of Leap Year

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Press Release
Insurance Auto Auctions Celebrates the Louisville North Branch Grand Opening

Insurance Auto Auctions Celebrates the Louisville North Branch Grand Opening

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Press Release
IAA Launches Technology Innovation for Title Procurement

IAA Launches Technology Innovation for Title Procurement

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Press Release
Insurance Auto Auctions Announces Collaboration With New York State Department of Motor Vehicles

Insurance Auto Auctions Announces Collaboration With New York State Department of Motor Vehicles

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Press Release
Insurance Auto Auctions Announces Enhanced Appraisal Capability for IAA Inspection Services

Insurance Auto Auctions Announces Enhanced Appraisal Capability for IAA Inspection Services

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Press Release
Insurance Auto Auctions Announces Express Notary Ability for Total Loss Settlements

Insurance Auto Auctions Announces Express Notary Ability for Total Loss Settlements

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Press Release
Insurance Auto Auctions Increases Presence In Texas With Three Strategic Branch Expansions

Insurance Auto Auctions Increases Presence In Texas With Three Strategic Branch Expansions

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Press Release
IAA Exclusively Integrates SpinCar® Feature Tour® into Salvage Auction Platform

IAA exclusively integrates SpinCar® Feature Tour® into its salvage auction platform.

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Press Release
IAA Appoints Gail Evans to Board of Directors

Evans brings significant digital transformation and technology expertise.

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Press Release
Insurance Auto Auctions Announces Loss Advisor Tool for Advanced Total Loss Assessment

Insurance Auto Auctions Announces Loss Advisor Tool for Advanced Total Loss Assessment

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Press Release
IAA Launches Active Inventory Management™ Solution

IAA Launches Active Inventory Management™ Solution

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Press Release
IAA Relocates and Expands its Baton Rouge Branch

IAA relocates and expands its Baton Rouge branch.

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IAA News & Events
Health & Safety Update COVID-19 - March 11, 2020

The well-being of our customers, partners and employees is the highest priority across IAA and our family of companies.

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Charity News
Letter to our Charity Partners Regarding COVID-19

Charity partners have our support during these uncertain times. Our call center remains fully staffed and operational.

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IAA News & Events
Health and Safety Update COVID-19

The well-being of our customers, partners and employees is the highest priority across IAA and our family of companies.

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IAA News & Events
Health & Safety Update COVID-19 - March 16, 2020

The well-being of our customers, partners and employees is the highest priority across IAA and our family of companies.

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IAA News & Events
COVID-19 Updates | Operations, Health and Safety

The well-being of our customers, partners and employees is the highest priority across IAA and our family of companies.

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Press Release
IAA Expands Key Branches Across U.S.

Adds Capacity across Florida, New York, Alabama and Montana

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Press Release
IAA Named to Great Place to Work® in U.S. and 2020 Best Workplaces in Chicago™

IAA announces that it has been recognized by Great Place to Work® as a Great Place to Work in the U.S., as well as one of the 2020 Best Workplaces in Chicago™.

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Press Release
New Chicago-area Leaders Elected to BBB Board of Directors

Nick Booras, Director of Buyer Business Development, IAA, Inc. elected to the Board of Directors of the Better Business Bureau serving Chicago and Northern Illinois

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Press Release
HBC Vehicle Services Rebrands to IAA

Investment in the UK Market Will Drive Further Growth and Development

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Catastrophe Response
IAA's Catastrophe Response Strategy Brief: Real Estate Capacity

In a 4-part series, IAA looks at the key components that make up our catastrophe response strategy.

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Catastrophe Response
IAA's Catastrophe Response Strategy Brief: Operational Execution

In a 4-part series, IAA looks at the key components that make up our catastrophe response strategy.

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Catastrophe Response
IAA's Catastrophe Response Strategy Brief: Transportation Logistics

In a 4-part series, IAA looks at the key components that make up our catastrophe response strategy.

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Client News
Digital Processing Comes to North Carolina

Steve Muscarello, our SVP and Chief Commercial Officer, discusses digital processing coming to North Carolina, and our partnership with Dealertrack.

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IAA News & Events
Interview: Tab Edmundson talks to CBT on How This Expanded Integration Brings Speed and Efficiency to Title Delivery

CBT News, Jim Fitzpatrick chats with Tab Edmundson how the 2 companies are mitigating the time-consuming management of total loss claims .

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Charity Views
Positive Testimonials Can Drive Vehicle Donations

Positive testimonials illustrating an easy donating process, tied in with good customer experience can be an integral part in producing vehicle donations.

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Perspectives
Exploring Market Inefficiencies in Total Loss Claims

A Growing Challenge with Negative Equity

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Client News
Tackling Growing Negative Equity Auto Loans in Claims

Steve Muscarello, our SVP and Chief Commercial Officer, discusses continued enhancements to IAA Interact™, our A+ BBB rating, and a new Perspectives article.

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Legislative Update
Legislative Update | July 2020

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Client News
IAA on Auto Remarketing Podcast

Steve Muscarello, our SVP and Chief Commercial Officer, discusses IAA's recent rebrand and tech launches in the UK, legislative updates and more.

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IAA News & Events
Podcast: John Mathiowetz of IAA on Marshaling Opportunity, Digital Pivot & More in Recent Auto Remarketing Podcast

In a recent episode of the Auto Remarketing Podcast, Cherokee Media Group president Bill Zadeits chats with John Mathiowetz of IAA.

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Charity Views
The Rise of Vehicle Donations During COVID-19

Corey Kusaba, Senior DIrector, Charity & VPS at IAA, provides an update for our charity partners.

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Client News
Motorcycles Come to IAA Engine Start™

Steve Muscarello, our SVP and Chief Commercial Officer, announces IAA is a Great Place to Work®, and unveils that motorcycles are coming to IAA Engine Start™!

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Legislative Update
Legislative Update | June 2020

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Legislative Update
Legislative Update | May 2020

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Client News
A Sneak Peek at our CAT Response Strategy + CSAToday® Gets an Upgrade

Steve Muscarello, our SVP and Chief Commercial Officer, announces new features for CSAToday® plus the release of our new Catastrophe Response series!

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Client News
IAA Interact™ Providing A Boost

Steve Muscarello, SVP and Chief Commercial Officer at IAA, discusses the boost our customers are seeing from our new merchandising platform, IAA Interact™.

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Client News
IAA Establishes Exclusive Partnership with NASCAR

Steve Muscarello, SVP and Chief Commercial Officer at IAA, provides an update on some of IAA's latest changes.

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Catastrophe Response
Hurricane Harvey: Complete

IAA has officially closed the books on Hurricane Harvey

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Buyer Newsletter
Buyer Newsletter 31

IAA’s newest Rental Only Auction–IAA Rental Rides™, Vehicle Preview Resuming, New IAA Training Video’s, IAA Local Tow™ transportation, and Branch Updates.

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Client News
The Release of IAA Interact™

Steve Muscarello, SVP and Chief Commercial Officer at IAA, introduces our new merchandising platform, IAA Interact™

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Client News
Merchandising Vehicle Assets to a Socially Distant World

Steve Muscarello, SVP and Chief Commercial Officer at IAA, provides an update on some of IAA's latest changes.

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Client News
Looking Toward A Bright Future and a Look Back at 2019

Steve Muscarello, SVP and Chief Commercial Officer at IAA, provides an update on some of IAA's latest changes.

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Charity Views
Your Non-Profit Can Win During These Times

Corey Kusaba, Senior DIrector, Charity & VPS at IAA, provides an update for our charity partners.

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Buyer Newsletter
Buyer Newsletter 26

In this issue: New product launch IAA Engine Start™ video w/sound, IAA 360 View™ with Feature Tour® and Important COVID-19 Updates

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Charity News
Marketers Adjusting to COVID-19 Using Creative Messages

Marketing may need to be adjusted but still just as important as ever before.

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Legislative Update
Legislative Update | March 2020

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Charity News
5 Rapid-Fire Ideas to Fundraise During a Global Crisis

Don’t let your mission be affected by this global pandemic. Keep communicating, now is not the time to be silent.

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Charity News
Fundraising Amidst a Global Pandemic

It's so important to continue with fundraising goals during this time.

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Charity News
Encourage Monthly Giving During Uncertain Times

Get ahead with her personal touch and effective approach to reach your donors..

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Charity News
4 Ideas for Social Fundraising for the Digital Age

Personal and technical approach of successful fundraising.

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Buyer Newsletter
Buyer Newsletter 25

In this issue: Updates to IAAI.com & the IAA Buyers App. Get branch updates and location changes.

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Charity News
How a Corporate Partnership Can Help Your Charity Thrive

Corporate social responsibility is more than just a feel-good initiative. As a nonprofit organization, you can leverage that to your advantage.

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Remarketing Market Report
Remarketing Quarterly Report First Quarter 2017

In Q1 2017, remarketing vehicles saw a dip in average age and mileage that contributed to a bump in average selling prices.

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A Global Marketplace
The Growing Need for Imports in Nigeria

IAA discusses its latest trip to the West African countries of Nigeria and Ghana.

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Legislative Update
Legislative Update | February 2020

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Charity News
12 Social Media Best Practices for NonProfits

Follow these 12 social media best practices for expert advice, tools, and tips for social media success

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A Global Marketplace
IAA Builds a Strong Relationship with Central America's Buyers

IAA discusses its relationship with Central American buyers over the last 25 years.

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IAA News & Events
IAA Sponsoring Upcoming CAR Conference

IAA is a proud sponsor of the upcoming CAR Conference in Las Vegas on March 24-25.

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IAA News & Events
IAA Enhances Board With Tech Expert From Mercer

In an article from Auto Remarketing, learn more about our newest board member, Gail Evans.

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Charity News
5 Steps to Successfully Implementing Marketing Automation

Branding is a critical component for any company - with so many other priorities, it's easy to let your brand hit the back-burner.

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Charity News
5 Tips to Refresh Your Nonprofit's Brand in 2020

Branding is a critical component for any company - with so many other priorities, it's easy to let your brand hit the back-burner.

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Specialty Market Report
Specialty Quarterly Report First Quarter 2019

Specialty Quarterly Report First Quarter 2019

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A Global Marketplace
Building buyer support abroad drives IAA’s brand loyalty

Building buyer support abroad drives IAA’s brand loyalty

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Legislative Update
Legislative Update | January 2020

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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IAA News & Events
IAA Year In Review 2019

Celebrate with us as we take a look back at a successful year.

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Legislative Update
Legislative Update | June 2019

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Legislative Update
Legislative Update | December 2019

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Insurance Market Report
Insurance Quarterly Report Third Quarter 2019

In the Q3 Insurance Report we take a closer look at the state of the industry.

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Charity Views
The Common Thread

In Charity Views Volume 30, we take a closer look at the similar challenges of every unique philanthropic success story.

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Charity Views
The Power of Storytelling

In this installment of Charity Views, we look at how leveraging your charity's own personal story can have a powerful effect on boosting your donations.

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Industry Report
2015 Industry Report

From record-breaking new-vehicle sales to economic uncertainty, IAA’s 2015 Industry Report covers how the past year could influence the auction industry.

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Special Report
Investing In Tomorrow

Don Hermanek, IAA's Chief Client Officer, demonstrates investing in the future through voluntarism.

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Perspectives
Forecasting Prices for Aftermarket EV Batteries

IAA's Sebastian Gancarczyk, Vice President of Financing, discusses the future of Aftermarket EV Batteries in the resale marketplace.

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Perspectives
Ride-Hailing Part 1: Its Effect on Vehicle Sales

Sebastian Gancarczyk, VP of Finance at IAA discusses the impact of ride-hailing companies, and their effect on the automotive industry.

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Perspectives
Ride-Hailing Part 2: Its Effect on Vehicle Miles Traveled

Sebastian Gancarczyk, VP of Finance at IAA discusses the impact of ride-hailing companies, and their effect on the automotive industry.

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Perspectives
Teamwork: The Key to CAT Response

Teamwork: The Key to CAT Response

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52 Ways
52 Ways: July 2018 Edition

Beat the summer slump with donor appreciation!

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52 Ways
52 Ways: April 2019 Edition

The latest 52 ways looks at ways for your charity to go green at the office.

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52 Ways
52 Ways: October 2019 Edition

The top 5 ways to create more impactful emails

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Holiday Giving Guide
2019 IAA Holiday Giving Guide

In our 2019 holiday giving guide, We provide you with key datapoints to create a well-thought out strategy to help you get more vehicle donations.

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Insurance Market Report
Insurance Quarterly Report Second Quarter 2019

The Q2 Insurance Report takes a closer look at the state of the industry, including info on the effects of the global economy, rising gas prices and much more.

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Legislative Update
Legislative Update | May & June 2019

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Legislative Update
Legislative Update | July 2019

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Perspectives
Serving Customers in a Self-Service World

Serving Customers in a Self-Service World

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Perspectives
Steel Curtain

Steel Curtain

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Perspectives
Service, Come Rain or Shine

Service, Come Rain or Shine

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Perspectives
The Rise of Total Loss

The Rise of Total Loss

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Perspectives
U.S. Monetary Policy and International Impact

U.S. Monetary Policy and International Impact

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A Global Marketplace
Developing a Global Marketplace

Developing a Global Marketplace

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Perspectives
The Future Is Data

The Future Is Data

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Perspectives
Preparing for the Unexpected

Preparing for the Unexpected

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Catastrophe Event
Catastrophe Event | Harvey Report

This report details how the IAA CAT Response Team was equipped and ready to respond swiftly to Hurricane Harvey.

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Perspectives
Streamlining the Loan Payoff Process Through Innovation

Streamlining the Loan Payoff Process Through Innovation

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Perspectives
Innovating Auction Channels to Meet the Customers’ Needs

Innovating Auction Channels to Meet the Customers’ Needs

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A Global Marketplace
Meeting the Global Buyer at the Local Level – Armenia

Meeting the Global Buyer at the Local Level – Armenia

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Buyer Newsletter
Buyer Newsletter 6

Out latest Buyer Newsletter covers Monroney window stickers, enhancements to IAA Timed Auctions™ and provides a link to the Year in Review.

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Perspectives
How Will Advanced Driver Assistance Systems Impact Collision Rates in the Future?

How Will Advanced Driver Assistance Systems Impact Collision Rates in the Future?

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A Global Marketplace
IAA Delivers Value in the Middle East

IAA Delivers Value in the Middle East

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Legislative Update
Legislative Update | March 2019

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Legislative Update
Legislative Update | February 2018

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Legislative Update
Legislative Update | July 2018

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Legislative Update
Legislative Update | May 2018

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Promotions
Exactly What You’re Looking for in Canada

Impact Auto Auctions offers lightly damaged, repairable and parts units

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Legislative Update
Legislative Update | April 2018

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Legislative Update
Legislative Update | March 2018

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

Read More
Legislative Update
Legislative Update | April 2019

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Legislative Update
Legislative Update | February 2019

IAA actively monitors & engages on legislative & regulatory matters to help promote responsible business conduct & expansion of the salvage auto auction industry.

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Catastrophe Event
Catastrophe Event | Hurricane Dorian

When disasters like Hurricane Dorian strikes, it's our goal to help speed up the process and assist wherever possible.

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Perspectives
Hurricane Florence: A Letter from John Kett

Hurricane Florence: A Letter from John Kett

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Perspectives
Tariffs & the Potential Impact on Auction Vehicle Prices

Tariffs & the Potential Impact on Auction Vehicle Prices

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52 Ways
52 Ways: July 2019 Edition

Upgrade your social media experience

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52 Ways
52 Ways: January 2019 Edition

Start 2019 right with the latest edition of 52 ways.

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52 Ways
52 Ways: October 2018 Edition

Gear up for the giving season with the spooky edition of 52 ways.

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Buyer Newsletter
Buyer Newsletter 4

In the latest IAA Buyer Newsletter we break down updates to the cash payment policy, I-Bid Live, Specialty's new dual lane and more

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Buyer Newsletter
Buyer Newsletter 5

In the latest IAA Buyer Newsletter we discuss the new filters for IAA Timed Auctions™, how useful the IAA Cost Calculator™ tool is, and more!

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Buyer Newsletter
Buyer Newsletter 10

In the latest IAA Newsletter you’ll find lots of helpful info, like updated hours for our Buyer Service department, info about IAA Transport and more!

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Buyer Newsletter
Buyer Newsletter 8

Have you heard about the IAA Engine House™? Learn about our latest innovation initiative and more in Buyer Newsletter #8.

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Buyer Newsletter
Buyer Newsletter 7

In our latest buyer newsletter, meet our new 24/7 chat bot, learn about additions to the Document Center and find all our other exciting developments.

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Buyer Newsletter
Buyer Newsletter 13

An insightful article on tariffs, search functionality updates in the mobile app and more. You’ll find it all in Buyer Newsletter 13.

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Buyer Newsletter
Buyer Newsletter 11

With title handling instructions, holiday schedule updates and more, there’s a lot of exciting IAA news to read about in Buyer Newsletter 11

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Buyer Newsletter
Buyer Newsletter 9

A Premium Vehicle Report provider upgrade and a new branch openingare some of the exciting updatesyou’ll learn about in Buyer Newsletter #9.

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Buyer Newsletter
Buyer Newsletter 14

Check out Buyer Newsletter 14 for the 2018 Industry Report, to learn about IAA 360 View™ & HD zoom features on mobile and more

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Buyer Newsletter
Buyer Newsletter 1

Welcome to the first edition of the buyer newsletter. We’ve created this newsletter to keep you better informed about what’s new at IAA.

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Catastrophe Event
Catastrophe Event | Hurricane Matthew

When disasters like Hurricane Matthew strikes, it's our goal to help speed up the process and assist wherever possible.

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Catastrophe Event
Catastrophe Event | Louisiana Floods

This report details how the IAA CAT Response Team took action and aided in the recovery efforts before, during and after the 2016 Louisiana floods.

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Catastrophe Event
Catastrophe Event | Texas Storms

Texas was battered by three catastrophic weather events in the spring of 2016. Armed with knowledge from prior experiences and some pre-CAT planning,

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Catastrophe Event
Catastrophe Event | Sandy Report

Take a behind-the-scenes look at what it took to help our insurance partners overcome one of the most challenging natural disasters in U.S. history.

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Holiday Giving Guide
2017 IAA Holiday Giving Guide

IAA provides tips and key dates to help charities maximize donations this holiday season.

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Charity Views
The Individuals

In Charity Views Vol. 29 we take a closer look at some of the sector’s most impactful individuals.

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Charity Views
The Digital Era of Giving

The Digital Era of Giving

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Charity Views
Strong Foundations

Strong Foundations

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A Global Marketplace
Demand for secondhand cars expands in West Africa

Demand for secondhand cars expands in West Africa

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Perspectives
Innovating Beyond Technology | Service & Technology Centered on the Customer

Innovating Beyond Technology | Service & Technology Centered on the Customer

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OnTrack
Consider the Auction

Consider the Auction

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OnTrack
Paving The Way in Customer Experience

In the third OnTrack of 2019, we continue to follow our theme of customer experience, focusing on the importance of organizational alignment in providing great CX.

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Perspectives
Carbon Fiber

Carbon Fiber

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OnTrack
360º in 3D

360º in 3D

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Perspectives
Aluminum Revolution?

Aluminum Revolution?

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OnTrack
To The Ends of the Earth

To The Ends of the Earth

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Charity Views
Nonprofit Marketing & the Mighty Email

Nonprofit Marketing & the Mighty Email

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Charity Views
Two Degrees of Influence

Two Degrees of Influence

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Charity Views
The Next Generation

The Next Generation

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Charity Views
A Look Back on 2018

A Look Back on 2018

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Perspectives
Reflecting On The 2018 Hurricane Season

Reflecting On The 2018 Hurricane Season

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Charity Views
The Best of the Best

The Best of the Best

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Insurance Market Report
Insurance Quarterly Report Third Quarter 2017

From global economics to natural disasters, there are many complex factors that affect the auction value of insurance vehicles.

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Insurance Market Report
Insurance Quarterly Report Fourth Quarter 2017

As 2018 is rolling along, it’s important to examine the economic factors that shifted and changed back in 2017 to impact the value of insurance vehicles.

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Special Report
A Case Study: IAA Loan Payoff™

In this case study, IAA takes a look at how Loan Payoff, a product of the Total Loss Solutions suite, helps reduce cycle time for insurance carriers.

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Special Report
Investing In Our Future

Bill Davidson, IAA VP of HR, talks about student orientation day of the Cristo Rey Jesuit High School and their Corporate Work Study Program with IAA.

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Holiday Giving Guide
2018 IAA Holiday Giving Guide

IAA provides tips and key dates to help charities maximize donations this holiday season.

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Perspectives
Giving Buyers a Better View | IAA 360 View™

Giving Buyers a Better View | IAA 360 View

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Industry Report
2016 Industry Report - Six Month Update

After a record-breaking 2015, new-vehicle sales kept pace into the first half of 2016.

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Industry Report
2016 Industry Report

IAA’s 2016 Industry Report is a comprehensive guide to how economic factors influence each other and ultimately the automotive auction industry.

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Industry Report
2017 Industry Report | Six-Month Update

When it comes to economic movement, 6 months can provide plenty of change. See how these factors impact the automotive auction industry Six Month Update.

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Industry Report
2017 Industry Report

Read about the state of the automotive auction industry, the value of the U.S. dollar, consumer sentiment, scrap metal prices and more in the 2017 Industry Report.

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Legislative Update
Legislative Update | January 2019

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

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Industry Report
2018 Industry Report

Find out about the state of the automotive auction industry in our 2018 Industry Report.

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Charity Market Report
Charity Quarterly Report First Quarter 2019

Where are prices on the rise and where are they falling? How did platinum, palladium and aluminum start off 2019? Find out in the Q1 Charity Report.

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Remarketing Market Report
Remarketing Quarterly Report First Quarter 2016

Strong new-vehicle sales could add to oversupply issues in time, but they didn’t negatively impact the current used-vehicle market in early 2016.

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Remarketing Market Report
Remarketing Quarterly Report Second Quarter 2016

A shift in inventory mix toward higher-quality vehicles helped boost the average selling price for Remarketing Division vehicles amidst concerns of oversupply.

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Specialty Market Report
Remarketing Quarterly Report Third Quarter 2016

Inventory mix proved key in determining vehicle values within the Remarketing segment in 3rd quarter 2016.

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Remarketing Market Report
Remarketing Quarterly Report Fourth Quarter 2016

From inventory mix to certified pre-owned used-car sales, wholesale market to metals, find out what influenced remarketing vehicle prices in the Q4 of 2016.

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Specialty Market Report
Specialty Quarterly Report First Quarter 2016

Figures for IAA’s Specialty Division seem to be on the downswing, but a closer look suggests that markets are simply adjusting from the highs of 2015.

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Specialty Market Report
Specialty Quarterly Report Second Quarter 2016

The second quarter of 2016 was a mixed one. Many segments are still regulating after the highs of 2015, and market conditions are heading in a favorable direction.

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Specialty Market Report
Specialty Quarterly Report Third Quarter 2016

IAA has the details on how market conditions affected the performance of each specialty vehicle type in the third quarter of 2016.

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Specialty Market Report
Specialty Quarterly Report Fourth Quarter 2016

All five specialty segments IAA tracks – truck, trailer, equipment, boat and motorhome – posted year-over-year increases in the fourth quarter of 2016.

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Specialty Market Report
Specialty Quarterly Report First Quarter 2017

Four of the five specialty segments – including trucks, equipment, boats and motorhomes – showed strength during the first quarter of 2017.

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Specialty Market Report
Specialty Quarterly Report Second Quarter 2017

The specialty segment saw a lot of movement in Q2 2017. Check out the latest Specialty Quarterly Report to find the factors that influenced these results.

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Perspectives
Let’s Get Going

Let’s Get Going

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OnTrack
Pulling an All Nighter

Pulling an All Nighter

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Charity Views
Donor Retention 101

Donor Retention 101

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Remarketing Market Report
Remarketing Quarterly Report Second Quarter 2017

There was an inventory shift toward a larger mix of dealer inventory that influenced the average selling prices of remarketing vehicles.

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Charity Market Report
Charity Quarterly Report First Quarter 2016

Diminishing vehicle quality pulled down the average actual cash value for the Donation Division, but economic conditions seem to be turning a corner.

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Charity Market Report
Charity Quarterly Report Third Quarter 2016

Market factors are in the right direction, but what's the quality of donated vehicles? The third Charity Quarterly Report has the answers.

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Charity Market Report
Charity Quarterly Report Second Quarter 2016

With higher average mileage and vehicle age, there were strong headwinds to the recovery of the value of donated vehicles in the second quarter of 2016.

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Charity Views
Optimizing Online Donation

Optimizing Online Donation

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Charity Market Report
Charity Quarterly Report Fourth Quarter 2016

The average age and mileage of donated vehicles continued to rise in the fourth quarter of 2016, presenting a challenge to the underlying value of these vehicles.

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OnTrack
Keeping Up With The Recalls

Keeping Up With The Recalls

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Charity Market Report
Charity Quarterly Report First Quarter 2017

The value of donated vehicles saw a very welcome quarterly increase in Q1 2017, but rising vehicle age and mileage continue to affect this segment.

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Charity Views
Season’s Greetings

Season’s Greetings

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Charity Views
Marketing Partnerships

Marketing Partnerships

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Perspectives
Redefining Total Loss Claims Services

Redefining Total Loss Claims Services

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Charity Market Report
Charity Quarterly Report Second Quarter 2017

Donated vehicles returned to its downward trend, with the average age of these vehicles rising to indicate their lower quality. Read the Q2 Charity Quarterly Report.

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Charity Market Report
Charity Quarterly Report Third Quarter 2017

The average actual cash value of donated vehicles experienced growth in Q3 compared to last quarter.

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Insurance Market Report
Insurance Quarterly Report First Quarter 2016

Whole crushed auto-body prices and the average ACV of insurance vehicles increased relative to the prior quarter, which was welcome news for the industry.

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Insurance Market Report
Insurance Quarterly Report Second Quarter 2016

The average actual cash value (ACV) for insurance carrier vehicles has increased 2.6% quarterly and 2.2% annually, as average age and mileage decreased.

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OnTrack
Extending the Global Reach

Extending the Global Reach

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Insurance Market Report
Insurance Quarterly Report Third Quarter 2016

Many economic influencers and a few surprises contributed to how insurance carrier vehicles performed at auction in the third quarter of 2016.

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Insurance Market Report
Insurance Quarterly Report Fourth Quarter 2016

What influenced the average ACV of insurance carrier vehicles in the fourth and final quarter of 2016?

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Insurance Market Report
Insurance Quarterly Report First Quarter 2017

Average vehicle age and mileage are among the outside factors that influence the value of insurance carrier vehicles at auction in Q1 2017.

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Insurance Market Report
Insurance Quarterly Report Second Quarter 2017

Despite a dip in both average mileage and average age, insurance vehicle prices managed to increase 0.6% from the last quarter.

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Charity Views
Return of the Donor

Return of the Donor

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OnTrack
Disrupters in the Auto Landscape

Disrupters in the Auto Landscape

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Charity Views
The Millennial Donor

The Millennial Donor

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Charity Views
The People Factor

The People Factor

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A Global Marketplace
Connecting With Buyers Abroad

Connecting With Buyers Abroad

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Remarketing Market Report
Remarketing Quarterly Report Third Quarter 2017

Natural disasters in the United States had a significant effect on the value of remarketing vehicles in Q3.

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OnTrack
A Revitalized Focus on the Policyholder

A Revitalized Focus on the Policyholder

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Specialty Market Report
Specialty Quarterly Report Third Quarter 2017

The Specialty Quarterly Report for the third quarter of 2017 provides a performance overview of each of the specialty segments.

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Insurance Market Report
Insurance Quarterly Report First Quarter 2018

The latest Insurance Quarterly Report covers the most important things that happened in the first quarter of 2018. Request the report today.

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Insurance Market Report
Insurance Quarterly Report Second Quarter 2018

COMING SOON

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Remarketing Market Report
Remarketing Quarterly Report First Quarter 2019

The remarketing industry is shaped by trends and patterns that are shifting by the day. In the Q1 report, we take a look at it some of them.

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Remarketing Market Report
Remarketing Quarterly Report Second Quarter 2018

Even the smallest changes can make major impacts. In this quarter’s Remarketing Report you’ll find all of the statistics, events and trends that you need to know.

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Charity Views
The Spirit of the Season

The Spirit of the Season

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Charity Market Report
Charity Quarterly Report Second Quarter 2018

Donated vehicle average actual cash value (ACV) was able to make a springtime comeback. Learn about it in the latest Charity Quarterly Report.

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Specialty Market Report
Specialty Quarterly Report Second Quarter 2018

In the Q2 Specialty Report, IAA curates the numbers from every corner of the market – from motorhome shipment trends to the impacts of steel tariffs.

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Insurance Market Report
Insurance Quarterly Report Third Quarter 2018

The latest analysis from Q3 2018 is now available. From trade tensions to new-vehicle prices, get the scoop on how market trends impact insurance-vehicle prices.

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Insurance Market Report
Insurance Quarterly Report Fourth Quarter 2018

From the large quarter-to-quarter decrease in gas prices to the continuation of USD appreciation, the latest insurance report takes a closer look.

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Insurance Market Report
Insurance Quarterly Report First Quarter 2019

From the increasing used car price index to sizeable year-to-year changes in the ACV, there were many interesting trends in the auto industry this quarter.

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OnTrack
Beyond Smart Cars

Beyond Smart Cars

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OnTrack
Elevating Customer Experience with a Year of Innovation

Elevating Customer Experience with a Year of Innovation

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OnTrack
We Believe in the Team

We Believe in the Team

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