Buyer Newsletter

Buy More, Earn More During Our Rental Vehicle Promotion

Issue 54

Published May 20, 2021 - Written by IAA, Inc.

3 min read


Purchasing rental vehicles during our May Rental Vehicle Promotion can earn you credit toward IAA’s transportation services for future purchases. Learn how to request third-party vehicle inspections with our short step-by-step video and find out when you can bid and buy at auctions during Memorial Day.  

Highlights in the Buyer Newsletter
May Rental Vehicle Promotion Ending Soon

Through May 21, we’re offering credit toward IAA’s transportation services for purchasing rental vehicles. The more you buy, the more credit you earn! Choose from hundreds of vehicles from rental companies you know and trust. Here are the promo details: 

  • Buy 5 rental vehicles, earn $50 for each unit 
  • Buy 10 rental vehicles, earn $100 for each unit 

Hurry and browse our rental inventory before the promotion ends! Learn More 

How to Request Vehicle Inspections

An independent third-party vehicle inspection through CarInspector.US provides you an additional opportunity to gain extensive vehicle information, helping you to bid confidently. Follow our simple step-by-step guide that explains how to request an inspection online, and review a sample report of the information you receive from each inspection. 

IAA Virtual Lane™ Addition 

Virtual Lane is expanding. We’re adding inventory from Westlake Financial in the coming weeks. New inventory is added daily, and all vehicles include a condition report. Virtual Lane vehicles are available for purchase 24/7 via IAA Buy Now™. 

View Virtual Lane inventory and review the FAQ section for more information. 

Memorial Day Auction Schedule 

All US branches will be closed Monday, May 31, in observance of Memorial Day. However, you still can purchase vehicles through IA Buy Now™IAA Timed Auctions™ and IAA Virtual Lane™.  Please review our updated auction schedule

Buyer Newsletter Voice Of The Customer

We listen to the feedback we receive from buyer surveys and use that information to improve products and services. Below is a highlight from your most recent responses.  

Vehicle Search

We are excited to receive positive feedback regarding Vehicle Search, especially comments noting the ease of use. You praised the new search filters that help narrow your search to find the vehicles you need, and we also received plenty of comments about the new interface. Thank you for all your responses.  

IAA Grand Rapids Phone Number Change 

The phone number for the Grand Rapids branch has changed. Please take note of the new number to reach the branch: (616) 729-1010. IAA Grand Rapids is open from 8 a.m. to 5 p.m. Eastern Time, Monday through Friday.  

IAA Englishtown New Auction Lane

More inventory running at IAA Englishtown with the addition of a second lane.  

Meet Natalie Warner, IAA Senior Channel Manager for Recycler

Natalie works directly with our recyclers to provide an enjoyable and efficient IAA experience. She helps recyclers navigate the auction process and explains how to benefit from our innovative digital auction tools and services that ensure bidding and buying confidence. If you are a recycler and have any questions for Natalie, please reach out to her by filling out this form, and she will answer your questions as soon as possible. 

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