Contact Information
- Phone: 630-896-5300
- Fax: 630-896-5699
- Email: Mgr-Chicago-West@iaai.com
- Branch Manager: Brad Acosta
- Area Manager: Gustavo Aguilar
- Buyer Services: 630-896-5300
Driving Directions
From Interstate 88, travel to Route 31. Take Route 31 south to the intersection at Sullivan Road. Turn left and head east. Take this across the river and past the next stoplight. Continue on Sullivan and IAA will be on the north side of the street.
Working Hours
- Onsite Preview: Vehicle preview is available only through carinspector.us at this location. Please visit our Vehicle Inspection Services page in the Help section of IAAI.com to schedule yours.
- Office Hours: Mon - Fri 8am - 5pm (CT)
- Yard Hours: Mon - Fri 8:30am - 4:30pm (CT)
Nearby Branches
- Chicago-North - 21 Miles
- Specialty Division - 24 Miles
- Chicago-South - 34 Miles
- Milwaukee - 94 Miles
- South Bend - 101 Miles
- Davenport - 123 Miles
- Lincoln - 127 Miles
- Portage - 137 Miles
Auctions
Branch Notes
Every Monday at 9:30 a.m. CT
Onsite Preview
Vehicle preview is available only through carinspector.us at this location. Please visit our Vehicle Inspection Services page in the Help section of IAAI.com to schedule yours.
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Mon - Fri 8:30am - 4:30pm (CT)
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
IAA loaders are not permitted to lift anything greater than 11,000 lbs. Transporters must have the correct equipment, the qualification to use the equipment and acknowledge they are solely responsible for loading these items.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00