Contact Information
- Phone: 716-874-9890
- Fax: 716-874-9605
- Email: Mgr-Buffalo@iaai.com
- Branch Manager: Mark Kielbasa
- Area Manager: Elizabeth Halota
- Buyer Services: 716-874-9890
Driving Directions
From Points West-I-90 Thruway to 190 North to Exit 14 (Niagara Street) Right on Vulcan Street. From Points East-I-90 Thruway to Exit 50 to 290 North to 190 South to Exit 15 Kenmore Avenue to Right on Vulcan Street. In order to be loaded the transporter must arrive by 4:15pm as all loading will stop by 4:30pm. Off site vehicles please call the branch at 716-874-9890 prior to scheduling a pick up for complete directions.
Working Hours
- Onsite Preview: Suspended until further notice.
- Office Hours: Mon - Fri 8am - 5pm (ET)
- Yard Hours: Mon - Fri 8am - 4:30pm (ET)
Branch Notes
Every Wednesday at 9:30 a.m. ET
Onsite Preview
Suspended until further notice.
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Mon - Fri 8am - 4:30pm (ET)
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
IAA loaders are not permitted to lift anything greater than 11,000 lbs. Transporters must have the correct equipment, the qualification to use the equipment and acknowledge they are solely responsible for loading these items.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00