Contact Information
- Phone: 304-253-4970
- Fax: 304-253-4976
- Email: mgr-shadyspring@iaai.com
- Manager: Nathanial Lash
- Buyer Services: 304-253-4970
Driving Directions
Take I-64 to Exit 133, Pluto Road. Head East on Pluto Road for approximately one mile. Branch is on your right hand side. A mask is required while inside the office. Safety vest or bright-colored clothing are required by buyers and transporters while being loaded on IAA property.
Working Hours
- Auction: Open to public buyers.
- Onsite Preview: Preview is held every Tuesday from 9:00 a.m. until 3:00 p.m. ET
- Office Hours: Mon - Fri 8am - 5pm (ET)
- Yard Hours: Mon - Fri 8am - 4:30pm (ET)
Nearby Branches
- Pulaski - 51 Miles
- Roanoke - 74 Miles
- Buckhannon - 94 Miles
- Ashland - 106 Miles
- Greensboro - 149 Miles
Auctions
Branch Notes
Every Wednesday at 9:30 a.m. ET
Onsite Preview
Preview is held every Tuesday from 9:00 a.m. until 3:00 p.m. ET
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Mon - Fri 8am - 4:30pm (ET)
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00