Contact Information
- Phone: 901-794-9901
- Fax: 901-794-9914
- Email: Mgr-Memphis@iaai.com
- Manager: Rebecca Donaldson
- Buyer Services: 901-794-9901
Driving Directions
From Memphis take I-55 South to Exit 287, Church Rd. Turn Left (East) to Getwell Road, turn left on Getwell. Turn Right into ADESA. IAA is the last Building on the Right
Working Hours
- Onsite Preview: Preview is held every Monday from 9:00 a.m. until 3:00 p.m. CT
- Office Hours: Mon - Fri 8am - 5pm (CT)
- Yard Hours: Mon - Fri 8am - 4:30pm (CT)
Branch Notes
Every Tuesday at 9:30 a.m. CT
Onsite Preview
Preview is held every Monday from 9:00 a.m. until 3:00 p.m. CT
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Mon - Fri 8am - 4:30pm (CT)
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00