Contact Information
- Phone: 540-802-3001
- Fax: 833-246-9261
- Email: mgr-Roanoke@iaai.com
- Branch Manager: Michael Conner
- Area Manager: Danielle Mannone
- Buyer Services: 540-802-3001
Driving Directions
Take State Rte 652/Mountain Pass Rd and US-221 N/US-460 E to State Rte. 691 in Blue Ridge. Turn left onto US-221 N/US-460 E/Blue Ridge Blvd. Continue to follow US-221 N/US 460 E. Turn right onto State Rte. 691. The branch is on the left hand side.
Working Hours
- Onsite Preview: Vehicle preview is available from 10 a.m. to 2 p.m. local time the day before the scheduled auction.
- Office Hours: Mon - Fri 8am - 5pm (ET)
- Yard Hours: Mon - Fri 8am - 4:30pm (ET)
Nearby Branches
- Pulaski - 61 Miles
- Shady Spring - 74 Miles
- Greensboro - 96 Miles
- High Point - 102 Miles
- Buckhannon - 116 Miles
- Culpeper - 125 Miles
- Richmond - 126 Miles
- Concord - 139 Miles
- Northern Virginia - 138 Miles
- Raleigh - 143 Miles
Branch Notes
Every Tuesday at 9:30 a.m. ET
Onsite Preview
Vehicle preview is available from 10 a.m. to 2 p.m. local time the day before the scheduled auction.
Payment
The following are standard payment options: In Person: Cash, Credit Card (less than $250) or Certified Check., Online : I-Pay (Licensed Business Buyer) or Wire Transfer View Details
Days to Pay
Domestic Buyer
: Day vehicle was awarded + 2 day(s)
Foreign Buyer: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Late Fee: $50.00 or 2% (whichever is greater)
Vehicle Pick Up
Mon - Fri 8am - 4:30pm (ET)
Branch yards close earlier than the offices to allow extra time for pullout/loading.
Vehicles can be picked up on sale day. For the pick up status of a purchased vehicle, please call 877-272-6665.
Transport drivers and towers are required to wear a highly visible safety vest anytime on IAA property.
IAA loaders are not permitted to lift anything greater than 11,000 lbs. Transporters must have the correct equipment, the qualification to use the equipment and acknowledge they are solely responsible for loading these items.
Days to Pick Up
Domestic and Foreign Buyer
Number of free storage days: Day vehicle was awarded + 4 day(s)
Payment is due by 5:00PM branch local time on payment due date
Storage Fee: $40.00