The IAA Client Newsletter in Canada features news on call centre expansion, new TSR Team, IAA Early Tow and Appraisal™ and so much more

January 2023 Legislative Update looks at bills from California and Missouri

IAA has established a strategic market in Qatar, providing local services and assistance to help buyers to purchase vehicles efficiently from IAA.

Ritchie Bros. and IAA have received all necessary regulatory clearance required pursuant to the previously announced Agreement and Plan of Merger and Reorganization.

IAA Inspection Services now offers undercarriage Images for automobiles, light trucks and SUVs directly through its CSAToday inventory management system.

New IAA Minneapolis South (MN) and IAA Elkton (MD) branches to provide customers with the facilities and capacity to keep pace with strong growth.

The December 2022 Client News explores IAA’s pending acquisition, EVs, industry legislation, our Hurricane Ian response, and much more.

IAA summarizes its response to Hurricane Ian

November Legislative Update reviews NJ legislation that eliminates storage fees for stolen cars, and a MI bill that ends odometer readings for scrap vehicles.

DDI becomes the first service provider to offer electronic salvage processing in Massachusetts, the seventh state to offer its Premier EVR™️ services.

The Ritchie Bros. and IAA combination will accelerate growth and strategic vision to create a next-generation global marketplace for commercial assets and vehicles.

IAA has broken ground on a new branch in Northern California to provide much-needed capacity for its customers throughout the Central Valley and Bay Area.

IAA has significantly expanded its Phoenix-area presence, helping to support and maintain and excellent experience for IAA customers throughout Arizona.

Consumers have numerous issues to consider before buying an electric vehicle (EV). Our new Perspectives delves into how it all affects the used EV market.

IAA continues to expand its footprint in California. Strategic investments in property to help enhance the buying and selling experience for IAA customers.

IAA has established a strategic market in Cambodia, providing local services and assistance to help buyers to purchase vehicles efficiently from IAA. 

DDI Technology announces the expansion of its electronic lien and title (ELT) services and Premier eTitleLien®️ product into the state of West Virginia.

DDI Technology has expanded its South Carolina office by 35% to accommodate current needs and prepare for future expansion.

IAA is now providing CARFAX vehicle reports to give buyers a better way to evaluate stock before purchase. 

Impact Auto Auctions offers lightly damaged, repairable & parts units. Register now to bid & buy.

Buyers in Mexico and Nigeria can now use IAA Transport, the streamlined vehicle transport process with a branch-to-doorstep delivery solution.

The new IAA Port Murray (NJ) facility follows several strategic investments that have more than doubled IAA’s New Jersey capacity in the past five years.

The August edition of IAA’s Legislative Update reviews enacted legislation covering salvage certificates, titles and alternative titles from California, Louisiana.

Non-branded, repairable IAA vehicles in Canada now include CARFAX Canada Vehicle History Reports, the most comprehensive vehicle history report available.

IAA West Palm Beach is now open for business. With 11 branches in Florida, IAA continues to stay ahead of growing customer demand in the region.

New IAA Honolulu branch location triples vehicle inventory capacity in Hawaii to support evolving client needs.

The July Client News looks at ongoing efforts to drive seller returns, reduce their cycle times, and improve their employee and customer experiences.

IAA’s presence in central and southern Indiana continues to grow to support increasing demand across the state.

June’s Legislative Update from DDI Technology looks at six states that have introduced or passed bills focused on electronic titling.

Canadian insurance providers, rebuilders and repairers continue to receive the same great operational excellence and customer service under the global IAA brand.

Our new Perspectives thought-leadership piece explores how geographic location can impact an EV’s environmental performance.

IAA Buyer Newsletter Issue 66. Sale List Enhancements, Flexible Flooring, Rental Inventory, July 4 Schedules, Voice of the Customer. 

The new Bristol branch is now open for business, increasing IAA’s UK capacity, supporting its sustainability goals and enabling it to meet growing customer needs.

IAA CEO and President John Kett was featured on ROI’s Into the Corner Office to discuss his leadership philosophies and IAA’s global digital marketplace.

IAA continues to invest in capacity and resources dedicated to CAT preparedness. Its strategy streamlines the experience for both adjusters and policyholders alike.

IAA has relocated its southern UK head office and has retain its prior office as an expanded and comprehensive customer support centre.

May’s Legislative Update reviews new, enacted legislation from CO, NH, RI and IL covering ownership transfers, vehicle appraisals, emission controls, and more.

IAA’s flexible real estate strategy helps our clients and their customers recover from catastrophes faster.

Increasing electric vehicle sales are poised to have a significant impact on the Canadian vehicle ecosystem and pose unique challenges for aftermarket customers. 

SYNETIQ has appointed first sustainability manager supporting environmental awareness across its operations.

IAA Transport includes several key highlights for buyers that are now available on the IAA Buyer App in addition to our desktop solution.

IAA earns Great Place to Work Certification for fourth year in a row, underlining the company’s commitment to creating a positive working environment and culture.

IAA Buyer Newsletter Issue 65. rental inventory, IAA Transport, digital enhancements, afc promo, voice of the customer, branch updates. 

Client News reviews recent IAA client-facing initiatives, including the 2021 Industry Report, acquisition of SYNETIQ, our new Sustainability Report and much more.

IAA’s April Legislative Update looks at recently enacted salvage industry legislation from AZ, IN, KY, ME & NJ. Key issues covered include titles, ELT, and more.

IAA continues to invest in the ever-growing Central California market. This expansion increases capacity at IAA Fresno (CA) by over 50%

The newly released 2021 IAA Industry Report provides an in-depth look at a complex year for the auto and salvage industries.

IAA expands and increases capacity in Illinois and Iowa to support growing demand and meet customer needs in the Midwest market.

March 2022 Legislative Update looks at titling, vehicle inspection bills.

IAA Buyer Newsletter Issue 64. Digital Enhancements, Kinetic Financing Offer, IAA Canada Rebrand, Voice of the Customer, Branch Updates.

Boacon Autos to help buyers in Ghana will help buyers submit bids, as well as receive assistance with transportation, shipping, custom clearing services and more.

Trans-Auto S.A. de C.V to help buyers in El Salvador register with IAA, bid on and pay for vehicles, transport, ship and clear vehicles into country.

IAA has completed the previously announced acquisition of SYNETIQ Ltd., a leading vehicle dismantling company in the United Kingdom.

The well-being of our customers, partners and employees is the highest priority across IAA and our family of companies.

IAA continues to expand and increase capacity in Southern California to support growing demand and meet customer needs.

IAA Buyer Newsletter Issue 63. IAA transport long haul, new floor planning options, kinetic financing promo, voice of the customer, branch updates.

Client News looks at client-facing initiatives, including IAA Loan Payoff™ enhancements, an EV article, and the 19th Annual ILS.

Impact Auto Auctions is now IAA! The rebrand underscores IAA’s commitment to investment, innovation and customer excellence in the Canadian market.

States consider bills on catalytic converters, definition of salvage, suspended registrations, eTitling and much more.

Increasing electric vehicle sales are poised to have a significant impact on the global vehicle ecosystem and pose unique challenges for aftermarket buyers & sellers

States Consider Bills on Used Catalytic Converters, Definition of Salvage, and Much More

IAA continues to grow in the UK, having secured ground for a new full-service facility in Bristol, which will help meet the needs of current and future customers.

IAA Buyer Newsletter Issue 62. AuctionNow Watch List bidding feature, IAA Transport, website enhancements, Voice of the Customer, branch updates. 

Year in review, holiday schedule, clear-title vehicles, Voice of the Customer, branch update. Register now to bid & buy.

Four new IAA Auction Centers are now open in Eastern Europe and Central Asia, further expanding the IAA global market alliance network to support local buyer bases.

Client News reviews recent IAA efforts in 2021 to support its clients’ success

IAA places first in category in the Insurance Times Awards 2021 for IAA Interact platform, further establishing IAA as a technology leader in the salvage industry.

DDI Technology’s Premier EVR™ is now Wisconsin APPS certified, allowing Wisconsin dealers to digitally submit vehicle registrations, title applications and more.

IAA presents the latest legislation affecting our customers and the auto auction industry. 

NextGear Capital floor plan promo, Vehicle Pickup, new IAAI.com features, Voice of the Customer. Register to bid & buy.

Integration of LossExpress™ functionality creates a more streamlined, fully digital claims process for insurance provider customers via the IAA Loan Payoff portal.

IAA ‘s most recent DEI initiative helps to recruit, hire, promote and retain military spouses through the Military Spouse Employment Partnership (“MSEP”) program.

At the beginning of 2021, many industry experts were calling for a surge in repossessions, but to date, the industry is still waiting for them to arrive.

IAA has closed its previously announced acquisition of SYNETIQ Ltd., a leading vehicle dismantling company in the United Kingdom.

The acquisition of SYNETIQ provides expansion to IAA’s business in the UK and the opportunity to take a more active role in the market’s sustainability initiatives.

Client News looks at IAA’s U.S. real estate strength, the continuing Ida CAT response, IAA Loan Payoff™ surpassing $1B in liens paid off, and Used Car Week 2021. 

IAA Transport, CAT vehicles, Rich Rebuilds, Account Credit payment, wire transfer & more. Register now to bid & buy.

 The COVID-19 pandemic produced a perfect storm for vehicle sellers, leading to increased returns for Impact Auto Auctions’s sellers. 

IAA presents the latest legislative news affecting our customers and the auto auction industry.

The September IAA Client News covers IAA’s exceptional response to Hurricane Ida.

IAA Transport is booked online at checkout and provides real-time delivery updates for visibility into vehicle movement, as well as the expected drop-off date. 

NextGear Capital floor plan promo, SMS Notifications, Voice of the Customer, Branch Updates. Register now to bid & buy.

IAA’s new state-of-the-art branches in Colorado and South Carolina will support increased customer capacity needs in those areas. 

IAA has broken ground on two new state-of-the-art branches in Maryland and New York and announced a branch expansion in the Long Island area.

Susan Healy’s significant finance, strategy and Wall Street experience will help to drive sustainable growth and profitability at IAA.

IAA increases capacity to meet demand of growing Midwest market. Strategic property investments expand capabilities and amenities in Minneapolis and Indianapolis. 

NextGear Capital promo, VA sales tax resale certificate, IAA Timed Auctions, IAA Buy Now. Register now to bid & buy.

IAA presents the latest legislative news affecting our customers and the auto auction industry. 

SRG absolute sale, Virginia sales tax resale certificate form, mask guidelines & much more. Register now to bid & buy.

IAA Loan Payoff now connects insurance companies to lenders to pay off both loans and leases on total loss vehicles.

The new Client News takes a deep dive into sustainability, which has been IAA’s core mission & purpose for nearly 40 years. Get IAA’s new Sustainability Report

Payit is a fast and secure digital payment solution integrated within IAA’s payment system, saving buyers time by processing payments quickly and efficiently.  

IAA looks at auto auction industry legislation covering electronic titling, eSigning, vehicle record access, and more from CO, CT, FL, IL & TX.

Marhaba Cars Auction leverages IAA AuctionNow™ bidding platform to operate its auctions and is an official IAA partner operating an Auction Center in Sharjah, UAE.

IAA will leverage Auto Exchange’s existing assets to expand its presence in New Jersey and further serve the growing needs of clients in the growing market. 

License & Document Update Enhancement, AFC Floor Plan Promotion, Auto Tow & more. Register now to bid & buy.

Client News looks at the IAA CAT Team’s access to GETS/WPS, as well as its regime of exercises and conferences to develop its industry-leading best practices.

Boacon Autos will operate an IAA Auction Center in Lagos, Nigeria, and provide local assistance for buyers to purchase IAA vehicles from the United States. 

Engine Starts, Key Image help buyers assess vehicles. Centralized Releasing Unit, Towing & Storage Resolution reduce cycle times and cut costs for Impact customers.

Strategic agreement between IAA and Dealertrack facilitates the digital transfer of total loss titles and provides electronic registration in Ohio.

Peg Burr’s extensive experience will help align IAA’s innovation-focused culture with its growing portfolio of products and services.  

IAA presents the latest legislative and regulatory news affecting our customers and the auto auction industry.

Request Vehicle Inspections, Memorial Day Schedule, Voice of the Customer, Branch Updates. Register now to bid & buy.

Mark Bishop will lead IAA’s effort to provide best-in-class transport services to UK customers.  

IAA’s client newsletter discusses CAT Season beginning and how IAA is making sure they’re prepared to respond.

IAA’s SVP and Chief Commercial Officer Steve Muscarello explains why IAA Loan Payoff™ saves providers significant cycle time.

Impact Auto Auctions Client Newsletter. Eastern Canada expansion, Impact Interact merchandising platform, SpinCar Feature Tour, IAA Annual Report.

Rental Vehicles, IAA Local Tow Giveaway, Ways to Bid & Buy, Save Searches w/Vehicle Search . Register now to bid & buy.

This delivery service expansion leverages IAA’s vehicle transporter fleet and enables vehicle delivery to buyers anywhere on the UK mainland. 

IAA presents the latest legislative and regulatory news affecting our customers and the auto auction industry.

Impact Auto Auctions expands Interact™ merchandising platform with Engine Starts™ and Key Image™ features to helping buyers research and bid with confidence. 

IAA’s SVP and Chief Commercial Officer Steve Muscarello unveils the new 2020 IAA Industry Report, which includes economic insights on 2020 and beyond.

The 2020 IAA Industry Report is our industry exclusive deep dive into industry economics and trends.

SMS Text Notifications, Virtual Lane, CAROMOTO Partnership, Hollander, Voice of the Customer. Register now to bid & buy.

IAA, Inc. announces the expansion of its Hixon site in the UK by more than 30% to accommodate strong customer demand and inventory needs in English midlands. 

Impact Auto Auctions, a subsidiary of IAA, Inc., was featured on Collision Repair Magazine Podcast discussing their digital marketplace and Interact platform. 

IAA’s SVP and Chief Commercial Officer Steve Muscarello discusses efforts to help remarketing partners, including a new marketplace to IAA Virtual Lane™.

Vehicle Inspections, State Licensing Requirements, Women’s History Month, ChromeData. Register now to bid & buy.

IAA, Inc. expands global Market Alliance network with CAROMOTO in Moldova, helping buyers successfully navigate process of purchasing vehicles from the U.S. 

IAA is relocating its Fort Myers branch, creating more convenience and efficiency with increased capacity for catastrophic events in Florida’s market. 

IAA presents the latest legislative and regulatory news affecting our customers and the auto auction industry.

IAA CEO John Kett was featured on Dragon Spears’ Innovation and Digital Enterprise Podcast to discuss how IAA's global business disrupt the industry. 

IAA’s SVP and Chief Commercial Officer Steve Muscarello unveils a new 2020 real estate recap video and what’s next in 2021.

Dan Oscarson, IAA Vice President of Global Buyer Development is featured on Wisco Weekly podcast discussing the company’s global buyer network strategy. 

Impact Auto Auctions, an IAA company, is relocating its St. John’s branch to meet the growing needs of clients in the Newfoundland and Labrador market. 

Diversity & Inclusion, IAA Local Tow, IAA Kansas City East, High-Res Images & more. Register now to bid & buy.

IAA’s SVP and Chief Commercial Officer Steve Muscarello puts IAA subsidiary DDI Technology in the spotlight.

New IAA Kansas City East location doubles capacity in the growing Midwest market 

Engine Starts and Key Image part of IAA Interact platform enhance buyers’ digital auction experience in the UK

IAA’s SVP and Chief Commercial Officer Steve Muscarello discusses the innovations and industry-leading tech that are helping remarketers.

DDI Technology continues to expand their footprint nationally and are now offering ELT services via Premier eTitleLien®  to Michigan based lenders.

Detroit ABG transportation promo, IAA Key Image, Voice of the Customer, IAA branch updates. Register now to bid & buy.

IAA CEO and President John Kett signed the CEO Action for Diversity and Inclusion™ Pledge making company first in salvage industry to join coalition. 

IAA presents the latest legislative and regulatory news affecting our customers and the auto auction industry.

IAA’s SVP and Chief Commercial Officer Steve Muscarello spells out how buyer development efforts are driving seller returns.

Vehicle Search enhancements, IAA Ambassador, IAA Engine Starts, Voice of the Customer & more. Register now to bid & buy.

IAA’s SVP and Chief Commercial Officer Steve Muscarello looks at how the Interact platform, global marketing efforts, encourage bidding and greater returns.

IAA introduces patented AuctionNow technology to streamline and enhance buyer experience. 

IAA’s SVP and Chief Commercial Officer Steve Muscarello expands on the innovations and industry-leading tech aimed at helping remarketers succeed.

IAA presents the latest legislative and regulatory news, spotlighting proposed bills on salvage, VIN, title, towing, and delinquent motor vehicle ad valorem tax.

Virtual Lane Sale, Voice of the Customer, IAA Interact - IAA 360 View & IAA Branch Updates. Register now to bid & buy.

DDI Technology’s Premier EVR™ is secure, web-based software for IN dealers to digitally submit vehicle registrations, title applications direct to IN BMV. 

IAA’s SVP and Chief Commercial Officer Steve Muscarello looks at how IAA leverages technology to sell a wide range of vehicle types for our business customers.

Odometer Disclosure Change, Exclusive Nationwide Vendor, Voice of Customer, IAA Interact & more. Register to bid & buy.

IAA’s SVP and Chief Commercial Officer Steve Muscarello looks forward to IAA’s 2021 game-changing innovations and initiatives.

Buyer Newsletter 45 – IAA’s Year in Review. A Look Back in 2020. Register now to bid & buy.

IAA’s SVP and Chief Commercial Officer Steve Muscarello unveils a new 2020 innovation highlight video and looks forward to 2021.

Holiday Giveaways Continues, Holiday Schedule, Branch Updates, & IAA Local Tow. Register now to bid & buy.

IAA announces increased capacity of its IAA High Desert branch located in Hesperia, California and the overall Boston, Massachusetts market

IAA provides best in class service during the historic 2020 CAT season.

IAA investments in UK market expand capacity to service the market and demonstrate the company’s commitment to being an agile, technology-focused salvage provider.

Membership Auto-Renewal, Branch Updates, & Additional State Licensing Requirements. Register now to bid & buy.

Guest author John Mathiowetz, Vice President, Commercial Sales at IAA, spotlights remarketing news from industry and IAA sources. 

IAA’s merchandising innovation and technology expanded in Canada with SpinCar® Feature Tour® 

IAA is expanding in CO, FL & NJ, 4 IAA branches make Best Auctions to Work For list & more. Register now to bid & buy.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, looks at how COVID has sped up the insurance industry’s digital transformation.

Maju Abraham, SVP and Chief Information Officer at IAA, looks at how COVID-19 has sped up the insurance industry’s digital transformation.

EVTR, Premier EVR™, Electronic Vehicle Title and Registration, MNDRIVE, Minnesota, DMS integration 

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights IAA’s top-ranked branches.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights remarketing news from industry and IAA sources. 

Rental Rides & Virtual Lane Auctions, IAA’s New Patent, Updating Time Zone & Branch Updates. Register now to bid & buy.

IAA breaks ground to expand facility footprint in Colorado, Florida and New Jersey 

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights IAA’s technology superiority.

IAA 360 View now available in the UK  

IAA Expands Baltimore and Culpeper Locations Adding Inventory Capacity 

A Growing Challenge with Negative Equity

IAA AuctionNow™ Awarded US Patent 

IAA St. Louis East Branch Relocates and Expands Inventory Capacity 

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights IAA’s industry-leading returns and the release of its Industry Report: Mid-Year Update.

IAA LA South Branch Opens. IAA Anaheim Goes Digital. IAA Scores New Patent. Branch Updates. Register now to bid & buy.

Patent awarded to IAA for automation of tower dispatch process 

Impact Auto Auctions supports Canadian insurance clients with new Centralized Services Call Centre 

IAA expands California market to 15 locations by adding LA South branch  

New Loan Payoff Feature Supports Digital Claims, Gives Immediate Payoff Amounts, and Accelerates Claim Cycle Time

Learn about some great ways to promote your vehicle donation program.

Find out about the state of the automotive auction industry in our 2020 Mid-Year Update Industry Report

IAA adds PayPal to give global buyers greater purchasing power and flexibility

PayPal Launches. High-Vis Gear Required. IAA Local Tow Support Line. Branch Updates. Register now to bid & buy.

IAA continues to support the National Kidney Foundation

Steve Muscarello, our SVP and Chief Commercial Officer, introduces a new client newsletter geared towards our remarketing customers.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, highlights the completion of our CAT Brief Series, DDI’s new office, and Impacts shift to AuctionNow.

PayPal, Large Fleet & Off-lease Vehicle Sale, IAA Help Center, Rich Rebuilds & Dream Rides. Register now to bid & buy.

Impact Auto Auctions, an IAA company, transforms its global marketplace to a completely digital experience

Steve Muscarello, SVP and Chief Commercial Officer at IAA, spotlights our CAT Response Team efforts after Hurricane Laura.

IAA looks at their vehicle merchandising, one of the key components that make up our catastrophe response strategy.

DDI Technology moves into new 16,500 square foot office space

Tell the story of how charitable donations can truly impact your non-profit organization.

New Online Registration Resource, Bidding Eligibility Status Message & Labor Day Schedule. Register now to bid & buy.

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

Andrew Albrecht Named Chief Information Security Officer at IAA

Steve Muscarello, SVP and Chief Commercial Officer at IAA, celebrates National Auto Auction Week.

IAA announces new Transportation Monitoring System (TMS) in the UK

PayPal Coming Soon, IAA Virtual Lanes & read some of our top articles in the IAA Help Center. Register now to bid & buy.

Steve Muscarello, our SVP and Chief Commercial Officer, introduces a new client newsletter geared towards our remarketing customers.

IAA looks at their transportation logistics, one of the key components that make up our catastrophe response strategy.

Steve Muscarello, our SVP and Chief Commercial Officer, discusses digital processing coming to North Carolina, and our partnership with Dealertrack.

Exclusive Auctions, New IAA Help Soon, Two New Local Tow Features, Branch Updates & more. Register now to bid & buy.

Positive testimonials illustrating an easy donating process, tied in with good customer experience can be an integral part in producing vehicle donations.

Steve Muscarello, our SVP and Chief Commercial Officer, discusses continued enhancements to IAA Interact™, our A+ BBB rating, and a new Perspectives article.

CBT News, Jim Fitzpatrick chats with Tab Edmundson how the 2 companies are mitigating the time-consuming management of total loss claims .

A Growing Challenge with Negative Equity

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

IAA Dream Rides Launch, IAA UK Buyer Portal, BBB A+ Rating, & COVID Updates. Register now to bid & buy.

IAA’s UK-based business unit has added a new member to its leadership team

IAA looks at their operational execution, one of the key components that make up our catastrophe response strategy.

Steve Muscarello, our SVP and Chief Commercial Officer, discusses IAA's recent rebrand and tech launches in the UK, legislative updates and more.

North Carolina amended its laws per the transfer of salvage vehicles removing notary requirements, permitting electronic signatures & allowing access to DMV systems

IAA again receives A+ Rating from Better Business Bureau

IAA’S UK has completed the roll-out of IAA Buyer Portal, a new exclusive digital auction site offering buyers an enhanced research, bidding & buying experience.

Nick Booras, Director of Buyer Business Development, IAA, Inc. elected to the Board of Directors of the Better Business Bureau serving Chicago and Northern Illinois

IAA UK, Hail & Flood Vehicles in Canada, Holiday Schedule, & Tech Updates. Register now to bid & buy.

New Technology Platform Provides Automation and Reduces Cycle Time

Offering Provides More Accurate Visuals and Improved Merchandising of Assets

Corey Kusaba, Senior DIrector, Charity & VPS at IAA, provides an update for our charity partners.

Steve Muscarello, our SVP and Chief Commercial Officer, announces IAA is a Great Place to Work®, and unveils that motorcycles are coming to IAA Engine Start™!

DDI is now a preferred service provider for ELT.

Investment in the UK Market Will Drive Further Growth and Development

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

In a recent episode of the Auto Remarketing Podcast, Cherokee Media Group president Bill Zadeits chats with John Mathiowetz of IAA.

IAA announces that it has been recognized by Great Place to Work® as a Great Place to Work in the U.S., as well as one of the 2020 Best Workplaces in Chicago™.

IAA Dream Rides™, Motorcycle Engine Videos, & Summer Promotions. Register now to bid & buy.

Adds Capacity across Florida, New York, Alabama and Montana

IAA looks at their operational execution, one of the key components that make up our catastrophe response strategy.

Steve Muscarello, our SVP and Chief Commercial Officer, announces new features for CSAToday® plus the release of our new Catastrophe Response series!

Represents a Threefold Total Capacity Increase across Key U.S. Markets

IAA Rental Rides, Vehicle Preview, Training Video’s, IAA Local Tow & Branch Updates. Register now to bid & buy.

IAA announces the enhancement of its vehicle management system, CSAToday, with the integration of data from its recently announced Interact merchandising platform.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, discusses the boost our customers are seeing from our new merchandising platform, IAA Interact™.

Enhanced Payment Options, 100+ JPMorgan Chase Units, IAA Interact, Holiday Schedule & more. Register now to bid & buy.

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, introduces our new merchandising platform, IAA Interact™

Industry-Leading Ecommerce Strategy Drives Increased Bidding and Buying

Corey Kusaba, Senior DIrector, Charity & VPS at IAA, provides an update for our charity partners.

SMS Text Notifications, Exporting of NY Titled Vehicles, Transportation Services & more. Register now to bid & buy.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, provides an update on some of IAA's latest changes.

Managing Titles & Sales Docs, Remarketing Vehicles, IAA Manage Offers, Branch & Digital Updates. Register to bid & buy.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, provides an update on some of IAA's latest changes.

Agreement Brings IAA Total Catastrophe Capacity to Over 4,000 Acres, Representing the Industry’s Most Expansive Catastrophe Footprint

Our powerful IAA AuctionNow digital auction platform now with a new tool: IAA Manage Offers. Register now to bid & buy.

Steve Muscarello, SVP and Chief Commercial Officer at IAA, provides an update on some of IAA's latest changes.

Find out about the state of the automotive auction industry in our 2019 Industry Report.

IAA Engine Start video w/sound, IAA 360 View with Feature Tour & COVID-19 Updates. Register now to bid & buy.

Marketing may need to be adjusted but still just as important as ever before.

The well-being of our customers, partners and employees is the highest priority across IAA and our family of companies.

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

Don’t let your mission be affected by this global pandemic. Keep communicating, now is not the time to be silent.

Charity partners have our support during these uncertain times. Our call center remains fully staffed and operational.

It's so important to continue with fundraising goals during this time.

The well-being of our customers, partners and employees is the highest priority across IAA and our family of companies.

Get ahead with her personal touch and effective approach to reach your donors..

The well-being of our customers, partners and employees is the highest priority across IAA and our family of companies.

The well-being of our customers, partners and employees is the highest priority across IAA and our family of companies.

IAA discusses its latest trip to the West African countries of Nigeria and Ghana.

Personal and technical approach of successful fundraising.

IAA exclusively integrates SpinCar® Feature Tour® into its salvage auction platform.

Follow these 12 social media best practices for expert advice, tools, and tips for social media success

The partnership is the industry’s first full integration of total loss claims processing and salvage management technology.

IAA is a proud sponsor of the upcoming CAR Conference in Las Vegas on March 24-25.

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

In an article from Auto Remarketing, learn more about our newest board member, Gail Evans.

Corporate social responsibility is more than just a feel-good initiative. As a nonprofit organization, you can leverage that to your advantage.

Branding is a critical component for any company - with so many other priorities, it's easy to let your brand hit the back-burner.

Updates to IAAI.com & the IAA Buyers App. Get branch updates & location changes. Register now to bid & buy.

Evans brings significant digital transformation and technology expertise.

Branding is a critical component for any company - with so many other priorities, it's easy to let your brand hit the back-burner.

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IAA relocates and expands its Baton Rouge branch.

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

See the IAA 2019 Year in Review. A new look & more features for the IAA Buyer Newsletter. Register now to bid & buy.

Celebrate with us as we take a look back at a successful year.

IAA Relocates and Expands Jacksonville Branch

In OnTrack Volume 4, we discuss keeping up in the digital age, our buyers abroad, and how we can positively influence their experience with us.

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

In the Q3 Insurance Report we take a closer look at the state of the industry.

IAA discusses its relationship with Central American buyers over the last 25 years.

New tools added to IAA AuctionNow & Fast Search. See our updated holiday auction schedules. Register now to bid & buy.

In Charity Views Volume 30, we take a closer look at the similar challenges of every unique philanthropic success story.

IAA Exhibits at 2019 SEMA Show

Buyer Newsletter 22 is your guide to our holiday schedule, SEMA recap, EHI award & much more. Register now to bid & buy.

In our 2019 holiday giving guide, We provide you with key datapoints to create a well-thought out strategy to help you get more vehicle donations.

Title status improvements, holiday schedules & inventory updates. Register now to bid & buy.

The new strategic partnership brings Dealertrack Accelerated Title to the total loss market.

Learn about new features like key image & our special SEMA guest in Buyer Newsletter 20. Register now to bid & buy.

The proprietary online vehicle auction platform significantly improves the buyer experience.

Industry-first technology improves vehicle merchandising and drives higher selling prices.

The top 5 ways to create more impactful emails

This investment in IAA Davenport increases the branch’s inventory space by more than 20 percent.

Exciting upcoming events, updates to the website & Buyer App & much more. Register now to bid & buy.

In Charity Views Vol. 29 we take a closer look at some of the sector’s most impactful individuals.

In the third OnTrack of 2019, we continue to follow our theme of customer experience, focusing on the importance of organizational alignment in providing great CX.

Sebastian Gancarczyk, VP of Finance at IAA discusses the impact of ride-hailing companies, and their effect on the automotive industry.

IAA Templeton Represents Eighth Branch Within a 100-mile Radius of Boston

SEMA save-the-date, pick-up status of any vehicle without calling an IAA branch & more. Register now to bid & buy.

IAA Lexington is the fourth branch in the state and will help accommodate increased customer capacity demands.

When disasters like Hurricane Dorian strikes, it's our goal to help speed up the process and assist wherever possible.

Sebastian Gancarczyk, VP of Finance at IAA discusses the impact of ride-hailing companies, and their effect on the automotive industry.

The expansion supports increased customer demand in the state.

The Q2 Insurance Report takes a closer look at the state of the industry, including info on the effects of the global economy, rising gas prices and much more.

Buyer Newsletter 17: August 30, 2019. Register now to bid & buy.

IAA Receives Prestigious IDG’s CIO 100 Award

IAA Expands Pulaski Branch

IAA Expands Fontana Branch

Buyer Newsletter 16: August 15, 2019. Register now to bid & buy.

Impact Auto Auctions Expands Branch in London, Ontario

IAA Expands Phoenix Branch

IAA Expands McAllen TX Branch

IAA Delivers Value in the Middle East

IAA Marks Houston South Facility with Grand Opening Event

IAA Acquires DDI Technology

IAA, Inc. Announces Second Quarter Fiscal 2019 Earnings Conference Call

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

Upgrade your social media experience

Specialty Quarterly Report First Quarter 2019

The remarketing industry is shaped by trends and patterns that are shifting by the day. In the Q1 report, we take a look at it some of them.

Where are prices on the rise and where are they falling? How did platinum, palladium and aluminum start off 2019? Find out in the Q1 Charity Report.

Learn about important security enhancements to IAA’s websites & IAA’s separation from KAR. Register now to bid & buy.

IAA Announces Board of Directors

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

IAA Completes Separation from KAR Auction Services

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

2018 Industry Report, IAA 360 View, HD zoom features on mobile & more. Register now to bid & buy.

We Believe in the Team

From the increasing used car price index to sizeable year-to-year changes in the ACV, there were many interesting trends in the auto industry this quarter.

The Next Generation

IAA Opens Third Branch in Houston Metro Area

An insightful article on tariffs, search functionality updates in the mobile app & more. Register now to bid & buy.

Impact Auto Auctions Enhances Industry-Leading Online Auction Platform

Updates to your branch’s auction schedule, a heartwarming story from IAA Seattle & more. Register now to bid & buy.

Sebastian Gancarczyk, Vice President of Finance, digs into the impact these tariffs could have on the auto industry.

Learn about title handling instructions, holiday schedule updates & more. Register now to bid & buy.

Find out about the state of the automotive auction industry in our 2018 Industry Report.

Find helpful info like new hours for Buyer Service department, info on IAA Transport & more. Register now to bid & buy.

How Will Advanced Driver Assistance Systems Impact Collision Rates in the Future?

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

IAA Names Vance Johnston as Chief Financial Officer

Learn about a Premium Vehicle Report provider upgrade & a new branch opening. Register now to bid & buy.

IAA Continues Growth with Opening of Fourth Location in South Carolina

IAA's Chief Operating Officer, Tim O'Day, highlights some of the teams that make up IAA's Catastrophe response.

The latest 52 ways looks at ways for your charity to go green at the office.

IAA Makes Strategic Investments in Expansions at Key Locations

Learn about our latest innovation, the IAA Engine House, & much more. Register now to bid & buy.

IAA Invests in Innovation Hub at 1871 — North America’s Largest Tech Accelerator Center

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

From the large quarter-to-quarter decrease in gas prices to the continuation of USD appreciation, the latest insurance report takes a closer look.

Meet our new 24/7 chat bot, learn about additions to the Document Center & more. Register now to bid & buy.

Strong Foundations

IAA actively monitors & engages on legislative & regulatory matters to help promote responsible business conduct & expansion of the salvage auto auction industry.

Monroney window stickers, enhancements to IAA Timed Auctions & links to the Year in Review. Register now to bid & buy.

Elevating Customer Experience with a Year of Innovation

Discussing the new filters for IAA Timed Auctions, the IAA Cost Calculator tool & more. Register now to bid & buy.

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

Start 2019 right with the latest edition of 52 ways.

Read about updates to the cash payment policy, I-Bid Live, Specialty's new dual lane & more. Register now to bid & buy.

Breaking down updates to the Auctions List page, IAA Timed Auctions Buy Now Offer & more. Register now to bid & buy.

The latest analysis from Q3 2018 is now available. From trade tensions to new-vehicle prices, get the scoop on how market trends impact insurance-vehicle prices.

Impact Auto Auctions Creates Seamless Financing and Buying Experience with Integration of AFC Financing

IAA Announces Opening of New Flint Branch

Discussing the latest updates, including a new dashboard update that's all about simplicity. Register now to bid & buy.

A Look Back on 2018

IAA's Sebastian Gancarczyk, Vice President of Financing, discusses the future of Aftermarket EV Batteries in the resale marketplace.

Reflecting On The 2018 Hurricane Season

IAA provides tips and key dates to help charities maximize donations this holiday season.

We’ve created this newsletter to keep you better informed about what’s new at IAA. Register now to bid & buy.

Innovating Beyond Technology | Service & Technology Centered on the Customer

Gear up for the giving season with the spooky edition of 52 ways.

In the Q2 Specialty Report, IAA curates the numbers from every corner of the market – from motorhome shipment trends to the impacts of steel tariffs.

IAA Expands Launch of Industry-First Mobile App to Accelerate Catastrophe Response in the Carolinas and Virginia

Donated vehicle average actual cash value (ACV) was able to make a springtime comeback. Learn about it in the latest Charity Quarterly Report.

Giving Buyers a Better View | IAA 360 View

The Best of the Best

Hurricane Florence: A Letter from John Kett

Even the smallest changes can make major impacts. In this quarter’s Remarketing Report you’ll find all of the statistics, events and trends that you need to know.

Meeting the Global Buyer at the Local Level – Armenia

Innovating Auction Channels to Meet the Customers’ Needs

COMING SOON

Don Hermanek, IAA's Chief Client Officer, demonstrates investing in the future through voluntarism.

Bill Davidson, IAA VP of HR, talks about student orientation day of the Cristo Rey Jesuit High School and their Corporate Work Study Program with IAA.

Streamlining the Loan Payoff Process Through Innovation

IAA Adds Tampa North Branch

IAA Opens New State-of-the-Art Facility in Wichita

IAA’s Mark Helvenston Appointed to Board of Trustees for Collision Repair Education Foundation

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

Beat the summer slump with donor appreciation!

The latest Insurance Quarterly Report covers the most important things that happened in the first quarter of 2018. Request the report today.

In this installment of Charity Views, we look at how leveraging your charity's own personal story can have a powerful effect on boosting your donations.

In this case study, IAA takes a look at how Loan Payoff, a product of the Total Loss Solutions suite, helps reduce cycle time for insurance carriers.

Beyond Smart Cars

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

IAA Marks New Fort Worth North Facility with Grand Opening Event

IAA Announces Grand Opening of Des Moines Facility

Read about the state of the automotive auction industry, the value of the U.S. dollar, consumer sentiment, scrap metal prices and more in the 2017 Industry Report.

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

IAA Opens Branch in Casper, Wyoming and Becomes the Only Salvage Auto Auction with Locations in all 50 States

Demand for secondhand cars expands in West Africa

As 2018 is rolling along, it’s important to examine the economic factors that shifted and changed back in 2017 to impact the value of insurance vehicles.

The Digital Era of Giving

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

IAA, Inc. is dedicated to being pro-active when monitoring legislative and regulatory matters that affect our customers and our industry.

IAA has officially closed the books on Hurricane Harvey

IAA Launches Ignite Auction Channel Brand with Grand Opening of its New Location in Portage Wisconsin

Consider the Auction

IAA Announces Relocation of Jackson, Mississippi Branch and Expansion of Grenada, Mississippi Branch

From global economics to natural disasters, there are many complex factors that affect the auction value of insurance vehicles.

Natural disasters in the United States had a significant effect on the value of remarketing vehicles in Q3.

The average actual cash value of donated vehicles experienced growth in Q3 compared to last quarter.

The Specialty Quarterly Report for the third quarter of 2017 provides a performance overview of each of the specialty segments.

Building buyer support abroad drives IAA’s brand loyalty

IAA provides tips and key dates to help charities maximize donations this holiday season.

The Spirit of the Season

Preparing for the Unexpected

IAA Announces First Quarter 2018 Opening of New Seattle Branch

KAR Auction Services, Inc. has teamed up with Progressive in support of its fifth annual Keys to Progress® event.

This report details how the IAA CAT Response Team was equipped and ready to respond swiftly to Hurricane Harvey.