IAA Loan Payoff

IAA Loan Payoff™

IAA understands just how critical cycle times, costs and customer satisfaction are to your business. IAA Loan Payoff offers dramatic savings in terms of your overall claim cycle times and your per-claim costs. A faster claims process means happier policyholders.


Loan Payoff Dramatically Trims Carrier Cycle Times and Claim Costs


IAA Loan Payoff
On average, Loan Payoff reduces seller
  • Claim cycle times

  • Per claim costs

Loan Payoff is the Competitive Differentiator


Our exclusive online portal connects banks and insurance companies to expedite the total loss process.  

  • Provides a single point of entry for all total-loss transactions with a lien or lease  

  • Delivers ACH funding for lenders for both positive and negative equity liens 

  • Helps insurance carriers and lenders optimize workforce allocation  

  • Auto-generates letters of guarantee in as little as one day: industry average is 10+ days  

  • Provides direct funding of total-loss claims within a digital portal   

  • Delivers a single digital workflow  

  • Accessible via the Guidewire Claim Center using our Accelerator 

How Loan Payoff Works


Our secure online digital portal automates inefficient back-and-forth phone, fax and email communications between carriers and lenders. 

Connecting banks with insurance companies streamlines or eliminates cumbersome processes around claims initiation, request for payoff, and the Letter of Guarantee to the lender in a total loss situation and facilitates ACH funding.  

When funds, data, and documents move electronically, it dramatically shortens timelines and costs.  

By the Numbers


  • Direct integrations with 2,000+ lenders  

  • Nearly 100% lender coverage  

  • Dozens of active tier 1 and 2 insurance carriers  

  • Three of top-5 U.S.-based insurance carriers use it daily 

  • 16 of top-20 U.S.-based auto lenders actively use IAA Loan Payoff  

IAA Gives You The Tools and Technologies For Effective Vehicle Management and Selling


Explore these tools and technologies for effective vehicle management.